At a Glance
- Tasks: Provide top-notch admin support and manage customer enquiries in a dynamic public sector environment.
- Company: Join a large public sector body in Craigavon with a focus on community service.
- Benefits: Flexible working hours, competitive pay, and valuable experience in administration.
- Other info: Opportunity for career growth and collaboration across various departments.
- Why this job: Make a difference while developing your skills in a supportive team atmosphere.
- Qualifications: 5 GCSEs including Maths and English, plus relevant admin experience.
The predicted salary is between 29000 - 32000 £ per year.
Vanrath are recruiting for an Administrative Officer on behalf of a large public sector body in Craigavon on a temporary basis. 37 hours 9am to 5pm (A flexible working hours scheme is in operation). The postholder may be required to work at other locations across the Borough.
Temporary Scale 4 £14.12ph
About your next employer:
- To provide confidential and comprehensive administration support.
- The post will require a high level of customer service and the ability to deal with and resolve issues using personal and professional judgement, building relationships with internal and external officers at all levels promoting the profile of the Council.
- Acting as the first point of contact for the function, creating/maintaining databases, filing, preparation of reports, correspondence, documents, presentations, printing, managing incoming/outgoing mail, receiving and directing telephone calls.
- Assist with the effective and efficient daily management of the Building Maintenance Site Helpdesk and Minor Work Requests System including logging and monitoring work requests, liaising with relevant maintenance staff, keeping stakeholders updated, reporting on tasks through to completion, collation of data measured against agreed KPIs.
- Liaise with other departments within the Council to ensure all administrative and financial matters are dealt with efficiently and effectively.
- Deal with enquiries and complaints in line with the Council's Complaints Handling Policy.
- Screen and direct calls as appropriate and log within the Department's data management system.
- Assist Officers in maintaining accurate records and systems including collecting, reviewing, collating and presenting information to management, ensuring files/documents are held and maintained in line with Statutory, Service and Council requirements.
- Undertake research required and obtain information to help in the preparation of Freedom of Information responses and corporate complaints for the Service area, ensuring that FOI obligations and Complaints Procedure requirements are met.
- Operate the Council's computerised Purchase Ordering system including raising requisitions as requested by officers, marking goods received and ensuring efficient and timely processing of invoices in accordance with financial regulations.
- Develop and maintain records and assist with analysis of financial data and financial reports, reconciling financial data and verifying expenditure in accordance with financial regulations.
- Research and collate data including preparing papers, developing reports, and statistics as requested and monitoring follow-up correspondence.
- Assist Technical and Procurement Officers with the tender and quotation process in line with the Council's Procurement Policy, including collation of information and preparation of tender documents.
- Ensure an excellent standard of customer service including reception and liaison with other departments of the Council, external agencies, professional bodies and members of the public.
- Be flexible and collaborative and actively support all colleagues and other activities or processes which impact on the performance of the Service.
About you:
- Essential: 5 GCSEs (Grades A-C) including Mathematics & English Language or equivalent.
- One year's relevant administrative experience in each of the following: Data input; Administration of accounts/invoices; Dealing with confidential/sensitive information.
To apply today contact Leanne Garrett in the strictest confidence.
Administrative Officer Full Time Temporary in Craigavon employer: VANRATH
Join a large public sector body in Craigavon as an Administrative Officer, where you will benefit from a supportive work culture that values flexibility and collaboration. With opportunities for professional growth and development, this role offers a chance to make a meaningful impact while enjoying a competitive salary and comprehensive benefits. Experience a dynamic environment that prioritises excellent customer service and teamwork, making it an ideal place for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Officer Full Time Temporary in Craigavon
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Administrative Officer role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Tailor your responses to show how your skills align with their needs, especially in customer service and administration. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build your confidence. Focus on articulating your experience with data management and handling confidential information, as these are key for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrative Officer Full Time Temporary in Craigavon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrative Officer role. Highlight your relevant experience, especially in administration and customer service, and don’t forget to mention any specific skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience with data management, handling confidential information, and your ability to build relationships with colleagues and clients.
Showcase Your Skills:In your application, be sure to showcase your skills in managing databases, preparing reports, and dealing with enquiries. Use examples from your past experiences to demonstrate how you’ve successfully handled similar tasks.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re tech-savvy, which is a bonus for this role!
How to prepare for a job interview at VANRATH
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like managing databases, handling customer service, and dealing with financial data. This will help you confidently discuss how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role requires a high level of customer service, prepare examples from your past experiences where you successfully resolved issues or built relationships. Be ready to explain how you handle complaints and ensure satisfaction, as this will demonstrate your fit for the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your judgement and problem-solving abilities. Think of situations where you had to make decisions under pressure or manage multiple tasks. Practising these scenarios can help you articulate your thought process during the interview.
✨Be Ready to Discuss Confidentiality
Given the nature of the role, be prepared to talk about your experience handling confidential information. Share specific examples of how you maintained confidentiality in previous roles, as this will show your understanding of the importance of discretion in administrative positions.
