At a Glance
- Tasks: Provide top-notch admin support and manage daily operations for a public sector body.
- Company: Join a large public sector organisation in Craigavon with a focus on community service.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and collaboration with diverse teams.
- Why this job: Make a difference in your community while developing valuable administrative skills.
- Qualifications: 5 GCSEs including Maths and English, plus relevant admin experience.
The predicted salary is between 29000 - 32000 £ per year.
Vanrath are recruiting for an Administrative Officer on behalf of a large public sector body in Craigavon on a temporary basis. 37 hours 9am to 5pm (A flexible working hours scheme is in operation). The postholder may be required to work at other locations across the Borough.
Temporary Scale 4 £14.12ph
About your next employer:
- To provide confidential and comprehensive administration support.
- The post will require a high level of customer service and the ability to deal with and resolve issues using personal and professional judgement, building relationships with internal and external officers at all levels promoting the profile of the Council.
- Acting as the first point of contact for the function, creating/maintaining databases, filing, preparation of reports, correspondence, documents, presentations, printing, managing incoming/outgoing mail, receiving and directing telephone calls.
- Assist with the effective and efficient daily management of the Building Maintenance Site Helpdesk and Minor Work Requests System including logging and monitoring work requests, liaising with relevant maintenance staff, keeping stakeholders updated, reporting on tasks through to completion, collation of data measured against agreed KPIs.
- Liaise with other departments within the Council to ensure all administrative and financial matters are dealt with efficiently and effectively.
- Deal with enquiries and complaints in line with the Council's Complaints Handling Policy.
- Screen and direct calls as appropriate and log within the Department's data management system.
- Assist Officers in maintaining accurate records and systems including collecting, reviewing, collating and presenting information to management, ensuring files/documents are held and maintained in line with Statutory, Service and Council requirements.
- Undertake research required and obtain information to help in the preparation of Freedom of Information responses and corporate complaints for the Service area, ensuring that FOI obligations and Complaints Procedure requirements are met.
- Operate the Council's computerised Purchase Ordering system including raising requisitions as requested by officers, marking goods received and ensuring efficient and timely processing of invoices in accordance with financial regulations.
- Develop and maintain records and assist with analysis of financial data and financial reports, reconciling financial data and verifying expenditure in accordance with financial regulations.
- Research and collate data including preparing papers, developing reports, and statistics as requested and monitoring follow-up correspondence.
- Assist Technical and Procurement Officers with the tender and quotation process in line with the Council's Procurement Policy, including collation of information and preparation of tender documents.
- Ensure an excellent standard of customer service including reception and liaison with other departments of the Council, external agencies, professional bodies and members of the public.
- Be flexible and collaborative and actively support all colleagues and other activities or processes which impact on the performance of the Service.
About you:
- Essential: 5 GCSEs (Grades A-C) including Mathematics & English Language or equivalent.
- One year's relevant administrative experience in each of the following: Data input; Administration of accounts/invoices; Dealing with confidential/sensitive information.
To apply today contact Leanne Garrett in the strictest confidence.
Administration Officer - Full Time in Craigavon employer: VANRATH
Join a large public sector body in Craigavon, where you will be part of a supportive and collaborative work culture that values flexibility and professional growth. As an Administration Officer, you will enjoy comprehensive training opportunities, a competitive hourly rate, and the chance to make a meaningful impact within the community while working in a dynamic environment that prioritises excellent customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Officer - Full Time in Craigavon
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and think of examples from your experience that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer's mind as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Administration Officer role. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Administration Officer - Full Time in Craigavon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administration Officer role. Highlight your relevant experience, especially in customer service and data management, as these are key for this position.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use specific examples from your past experiences that demonstrate your ability to handle administrative tasks and resolve issues effectively.
Showcase Your Skills:Don’t forget to showcase your skills in handling confidential information and your proficiency with databases and financial systems. These are crucial for the role, so make them stand out!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at VANRATH
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administration Officer. Familiarise yourself with tasks like managing databases, handling customer inquiries, and supporting financial processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role requires a high level of customer service, prepare examples from your past experiences where you've successfully dealt with customers or resolved issues. Highlight your ability to build relationships and handle complaints effectively, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and judgement. Think about how you would handle specific situations related to administrative tasks or customer interactions. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Demonstrate Your Organisational Skills
As an Administration Officer, you'll need to juggle multiple tasks. Be prepared to discuss how you stay organised and manage your time effectively. You could mention tools or methods you use to keep track of tasks, deadlines, and communications, which will show that you're capable of handling the demands of the role.
