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- Tasks: Assist patients and support the clinical team with various administrative duties.
- Company: Join a dynamic Belfast-based company focused on exceptional customer service.
- Benefits: Enjoy a part-time role with flexible hours and a supportive work environment.
- Why this job: Be at the heart of patient care, making a real difference in their journey.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: Work Monday to Friday, 9am to 5pm, earning £13 per hour.
Vanrath are excited to be recruiting on behalf of a Belfast based company for a Treatment Co-Ordinator. Monday - Friday 9am to 5pm £13.
About your next employer:
The postholder will be at the forefront of customer services dealing with the public at reception desk and by telephone.
What you'll do:
- Replying to patient enquiries via email and phone
- Supporting the clinical team
- Supporting Front of House team and Treatment Coordinators
- Communicating effectively with new and existing patients
- Providing support to patients throughout their patient journey
- Managing diary appointments and treatment plans
- General administrative duties
- Dealing with post and deliveries
- Dealing with Lab work both coming in and out of the clinic
- Building and maintaining strong relationships with local practices and GDP referrers
- Coordinating meetings, clinical events and open evenings
About you:
- Excellent verbal and written communication skills to share updates with patients and other medical staff
- Computer skills and proficiency in Microsoft Office
- Ability to handle multiple tasks concurrently.
Coordinator - Part Time employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator - Part Time
✨Tip Number 1
Familiarise yourself with the specific services and treatments offered by the clinic. This knowledge will help you engage confidently with patients and demonstrate your genuine interest in their care during any interactions.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be dealing with patient inquiries, being clear and friendly can make a significant difference in how you connect with potential patients and colleagues.
✨Tip Number 3
Network with professionals in the healthcare field, particularly those who work in similar roles. They can provide insights into the day-to-day responsibilities and may even refer you to opportunities within their networks.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. Being able to discuss these experiences will highlight your ability to handle the demands of the role effectively.
We think you need these skills to ace Coordinator - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any roles where you've dealt with the public, managed appointments, or supported a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your communication abilities and proficiency in Microsoft Office.
Showcase Your Communication Skills: Since the role requires excellent verbal and written communication, consider including examples of how you've effectively communicated with patients or clients in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at VanRath
✨Showcase Your Communication Skills
Since the role involves dealing with patients and medical staff, it's crucial to demonstrate your excellent verbal and written communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in customer service settings.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is a key requirement for this position. Brush up on your skills in Word, Excel, and Outlook, and be ready to discuss how you've used these tools in past roles to manage tasks and improve efficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle multiple tasks and support both patients and clinical teams. Think of scenarios where you successfully managed competing priorities or resolved conflicts, and be ready to share those experiences.
✨Research the Company and Its Values
Understanding the company’s mission and values can give you an edge in the interview. Be prepared to discuss why you want to work there and how your personal values align with theirs, particularly in terms of patient care and community relationships.
