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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage service schedules for our valued clients.
- Company: Leading vehicle dealership in Northern Ireland with a focus on customer satisfaction.
- Benefits: Fully negotiable salary, fantastic benefits, and a permanent role.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Previous experience in customer service and excellent organisational skills required.
- Other info: Full valid UK driving licence needed; great opportunity for career growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading vehicle dealership in Northern Ireland is looking for a Customer Service Advisor. The role involves providing high levels of customer service, managing service schedules, handling customer inquiries, and ensuring customer satisfaction.
Ideal candidates will have previous experience in similar positions, excellent organizational skills, and a full valid UK driving license. This is a permanent role based in Ballyclare, offering a fully negotiable salary and fantastic benefits.
Vehicle Service Advisor — Customer Care & Scheduling in Belfast employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Service Advisor — Customer Care & Scheduling in Belfast
✨Tip Number 1
Get to know the company! Research the dealership's values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios. Think about how you'd handle different customer inquiries or complaints. We all know that great communication is key, so be ready to demonstrate your skills in real-time!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local industry events. Building relationships can give you insider info and might even lead to a referral—definitely a win-win!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Vehicle Service Advisor — Customer Care & Scheduling in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in customer service and scheduling. We want to see how your skills match the role of a Vehicle Service Advisor, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer care and how you can contribute to our team. Keep it friendly and professional, just like the service we provide.
Show Off Your Organisational Skills: Since this role involves managing service schedules, make sure to mention any tools or methods you use to stay organised. We love candidates who can demonstrate their ability to juggle multiple tasks while keeping customers happy!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at VanRath
✨Know Your Stuff
Before the interview, brush up on your knowledge of vehicle servicing and customer care. Familiarise yourself with common customer inquiries and how to handle them effectively. This will show that you’re not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Organisational Skills
Since the role involves managing service schedules, be prepared to discuss how you’ve successfully organised tasks in previous jobs. Bring examples of how you prioritised customer needs and managed time effectively to ensure satisfaction.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means nodding, maintaining eye contact, and asking clarifying questions. It’s crucial for a Customer Service Advisor to understand customer needs fully, so showing this skill can set you apart.
✨Be Ready to Discuss Your Driving Experience
As a full valid UK driving license is required, be prepared to talk about your driving experience. Share any relevant experiences that highlight your reliability and responsibility, as these traits are essential for the role.
