At a Glance
- Tasks: Provide IT support for US-based financial clients, resolving technical issues and managing support tickets.
- Company: Established tech services client in Belfast with a focus on financial services.
- Benefits: Earn £18.86 per hour, work from home, and gain valuable experience.
- Other info: Immediate start for a three-week contract with potential for future opportunities.
- Why this job: Join a dynamic team and make a real impact in a fast-paced financial environment.
- Qualifications: Experience in IT support, strong Microsoft 365 skills, and excellent communication.
The predicted salary is between 18.86 - 18.86 £ per hour.
I'm recruiting an IT Service Desk Engineer for an immediate-start, three-week contract with an established technology services client in Belfast, during a transitional period. This is an opportunity for a capable IT support professional who is confident working independently, handling incoming calls and managing technical support tickets for an international financial-services customer base.
You'll be supporting predominantly US-based financial clients, including stock traders and financial professionals, where responsive and reliable IT support is essential to their day-to-day operations.
Contract Details
- Rate: £18.86 per hour
- Location: Belfast
- Duration: 3 weeks
- Working hours: Monday-Friday, 1am-10am
- Start: Immediate
The Role
- Taking incoming IT support calls from US-based financial-services customers.
- Picking up, investigating and resolving technical support tickets.
- Troubleshooting Microsoft 365 issues, including Outlook, Exchange, Teams and OneDrive.
- Supporting user access, authentication and general Windows issues.
- Managing incidents, prioritising requests and maintaining accurate ticket records.
- Providing professional and reassuring support to users in a fast-paced financial environment.
- Taking ownership of issues and using initiative to troubleshoot and resolve problems independently.
What We're Looking For
- Previous experience in an IT Service Desk, IT Support or Technical Support position.
- Strong practical Microsoft 365 troubleshooting experience.
- Confident telephone manner and excellent communication skills.
- Good problem-solving ability and technical judgement.
- Someone proactive, dependable and comfortable working with limited supervision.
- Experience supporting financial-services environments would be advantageous.
This role would suit an experienced IT support professional who is happy taking responsibility, thinking on their feet and getting issues resolved without constant supervision.
Interested? Available immediately and interested in a short-term contract? Apply now with your CV and I'll be in touch to discuss the opportunity.
Why work with me?
I've placed hundreds of IT contractors over recent years, with the vast majority securing extensions or permanent opportunities. I take a hands-on, honest approach to recruitment, building relationships with both candidates and clients and providing ongoing support throughout assignments. I'm proud to have built my business through repeat business and referrals, supported by dozens of recommendations and positive online testimonials.
Apply to share your CV and I'll be in touch to discuss the opportunity.
Skills: M365, Intune, AD, Azure, SharePoint, Teams
Benefits: Work From Home
Temp IT Support / Infrastructure Engineer - NIGHT SHIFT in Belfast employer: VANRATH
As a Business Development Manager with our esteemed electrical wholesale client, you will thrive in a dynamic work culture that prioritises employee growth and development. With a competitive salary package, including bonuses and a company car, you will enjoy the flexibility of a field-based role while building meaningful relationships with customers in the Enniskillen area. Join a market leader that values innovation and offers exceptional career advancement opportunities in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Temp IT Support / Infrastructure Engineer - NIGHT SHIFT in Belfast
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what VANRATH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges VANRATH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at VANRATH!
✨Direct Apply to VANRATH
Let's not forget to apply directly through the VANRATH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Temp IT Support / Infrastructure Engineer - NIGHT SHIFT in Belfast
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at VANRATH.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at VANRATH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at VANRATH
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
