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- Tasks: Manage calls and emails, coordinate repairs, and oversee vehicle safety.
- Company: Join a well-established car dealership in Belfast with a strong reputation.
- Benefits: Enjoy a competitive salary, fantastic benefits, and a company pension scheme.
- Other info: Permanent role with a supportive team and a positive work environment.
- Why this job: Great opportunity for career progression in the motor industry.
- Qualifications: Experience in a car dealership and a valid UK driving licence required.
The predicted salary is between 27500 - 32000 £ per year.
VANRATH have partnered with one of Northern Ireland's most established Car dealerships. The organisation is recruiting a Service Advisor position. This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers many routes for progression. Permanent role. Monday - Friday position. Place of work is Belfast (Boucher). Salary £27,500 - £32,000 + Fantastic benefits, company pension scheme, 25 days holidays + Stats & Real Progression Opportunities.
Responsibilities:
- Work collaboratively within a team to manage all incoming calls and emails, both internal and external.
- Liaise effectively with manufacturers.
- Keep accurate and up-to-date records of vehicle details, repairs, and movements.
- Approve mechanical repairs and coordinate with service providers to ensure vehicles remain safe and roadworthy.
- Organise, authorise, and oversee rental bookings, including handling damages and fines.
- Process Road Fund Licences (RFL), MOTs, and PCNs.
- Prepare and manage invoices and recharges.
- Generate weekly and monthly reports.
The Ideal Candidate:
- Previous experience within a Car Dealership or experience in a similar position.
- Ability to multi-task while keeping a positive attitude both to your work and our customers.
- Full valid UK driving license.
For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
Skills: service advisor motor customer advisor franchise motor industry customer support call handler
Benefits: fantastic benefits package company car
Service Advisor - Boucher (Car Dealership) TLNT1_NI in Belfast employer: VANRATH
Contact Detail:
VANRATH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Boucher (Car Dealership) TLNT1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the dealership and brush up on common questions for Service Advisors. We recommend practising your responses with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your skills! When you get the chance, highlight your previous experience in the motor industry during conversations. Use specific examples to demonstrate how you've successfully managed customer interactions and repairs.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community landing great roles like this one!
We think you need these skills to ace Service Advisor - Boucher (Car Dealership) TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in the motor industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your previous experiences make you the perfect fit. Keep it friendly and professional, just like us at StudySmarter.
Showcase Your Customer Service Skills: As a Service Advisor, you'll be dealing with customers daily. Make sure to highlight any customer service experience you have. We love candidates who can keep a positive attitude while multitasking!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you don’t miss out on this fantastic opportunity. We can't wait to hear from you!
How to prepare for a job interview at VANRATH
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor industry and the specific services offered by the dealership. Familiarise yourself with common vehicle repairs, maintenance processes, and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Service Advisor, you'll be the bridge between customers and the technical team. Practice articulating how you would handle various customer scenarios, especially tricky ones. Think about examples from your past experience where you successfully managed customer expectations or resolved issues.
✨Prepare for Teamwork Questions
Since the role involves working collaboratively within a team, be ready to discuss your experiences in team settings. Have a few examples prepared that highlight your ability to work well with others, manage conflicts, and contribute positively to team goals.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might want to inquire about the dealership's approach to customer service, opportunities for progression, or how they handle training for new hires. It’s a great way to demonstrate your enthusiasm and commitment.