At a Glance
- Tasks: Manage diverse claims and provide expert advice while ensuring compliance and customer satisfaction.
- Company: Join a trusted high street insurance broker with a strong community presence.
- Benefits: Enjoy competitive salary, generous leave, private medical cover, and life assurance.
- Other info: Collaborative team culture with opportunities for professional growth.
- Why this job: Make a real difference in clients' lives while developing your career in a supportive environment.
- Qualifications: Experience in claims handling and strong communication skills are essential.
The predicted salary is between 35000 - 45000 € per year.
Discover an exciting opportunity to join an established, high street insurance broker committed to delivering exceptional service and solutions. As a Claims Handler, you'll play a vital role in managing client claims with professionalism and care, ensuring every customer experience is positive and compliant with industry standards.
Salary & Benefits:
- Competitive salary package
- Generous annual leave entitlement
- Pension scheme contributions
- Private medical cover
- Life assurance
- Free annual eye tests
- Supportive, solutions-focused working environment
About your next employer:
Join a well-established, high street insurance broker known for its trusted reputation and personal service. The company offers a collaborative team environment, opportunities for professional development, and a broad portfolio of commercial and personal insurance offerings. As part of a respected organisation with a long-standing presence in the local community, you'll be supported to grow within a customer-focused environment.
Requirements:
- Previous experience in a Claims Handler role, ideally with broker or insurer backgrounds
- Knowledge of the end-to-end claims process and insurance cover basics
- Strong organisational skills with high accuracy and attention to detail
- Excellent communication and interpersonal skills to build effective relationships
- Proficient in Microsoft Office, with experience in systems like Acturis or Open GI being advantageous
- Motivated to deliver outstanding customer service and professional to handle queries confidently
- Satisfy all pre-employment checks, including criminal records and credit
What you'll do:
- Manage a variety of claims including motor, household, commercial, liability, and personal injury
- Accurately process claims from notification to settlement, liaising with insurers, loss adjusters, and clients
- Provide expert advice on policy coverage and loss mitigation
- Liaise with internal teams and external stakeholders to ensure claims are handled efficiently
- Identify complex or high-value claims and escalate appropriately
- Ensure compliance with FCA regulations, company policies, and best practices
- Support the preparation of management reports and handle customer queries with professionalism
For further information on this job, apply via the link or contact the VANRATH office for a confidential chat today. Follow VANRATH on LinkedIn for expert career advice, the latest jobs, industry news and much more.
Senior Claims Specialist Liability (Senior Claims Adjuster) in Belfast employer: VANRATH
Join a well-established, high street insurance broker that prioritises exceptional service and employee development. With a supportive and collaborative work culture, you will benefit from competitive salaries, generous annual leave, and comprehensive health coverage, all while contributing to a respected organisation deeply rooted in the local community. This role offers not only a chance to manage diverse claims but also ample opportunities for professional growth in a customer-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Specialist Liability (Senior Claims Adjuster) in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at high street brokers. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common claims-related questions. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how you handle complex claims.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, bring along examples of your previous work or case studies that highlight your attention to detail and customer service prowess.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Claims Specialist Liability (Senior Claims Adjuster) in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in claims handling and any relevant insurance knowledge to show us you're the right fit for the Senior Claims Specialist position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about claims management and how your background aligns with our values. Don’t forget to mention your motivation for delivering outstanding customer service!
Showcase Your Communication Skills:Since this role involves liaising with clients and stakeholders, make sure your application demonstrates your excellent communication skills. Use clear and concise language, and don’t shy away from sharing examples of how you've built effective relationships in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at VANRATH
✨Know Your Claims Inside Out
Make sure you brush up on the end-to-end claims process and the specifics of different types of claims, especially motor and liability. Being able to discuss your previous experiences and how you've handled various claims will show that you're not just familiar with the theory but have practical knowledge too.
✨Showcase Your Communication Skills
As a Senior Claims Specialist, you'll need to build effective relationships with clients and stakeholders. Prepare examples of how you've successfully communicated complex information in the past. This could be through handling difficult customer queries or liaising with insurers and loss adjusters.
✨Demonstrate Attention to Detail
In this role, accuracy is key. Bring examples of how your strong organisational skills have helped you manage claims efficiently. You might want to mention any systems you've used, like Acturis or Open GI, to highlight your tech-savviness and ability to maintain high standards.
✨Prepare for Compliance Questions
Since compliance with FCA regulations is crucial, be ready to discuss how you've ensured adherence to industry standards in your previous roles. Think about specific situations where you had to navigate compliance issues and how you resolved them while still delivering excellent customer service.
