At a Glance
- Tasks: Manage customer enquiries, process sales orders, and ensure smooth sales administration.
- Company: Join a well-established and growing organisation in Belfast.
- Benefits: Gain valuable experience in a fast-paced environment with career development opportunities.
- Other info: Perfect for those looking to grow in a dynamic team atmosphere.
- Why this job: Be the key link between customers and sales, making a real impact every day.
- Qualifications: Organised, detail-oriented, and possess strong communication skills.
The predicted salary is between 27800 - 32000 £ per year.
We are recruiting on behalf of a well-established and growing organisation for a Sales Administrator to join their busy team in Belfast. This is an excellent opportunity for an organised and customer-focused professional who enjoys working in a fast-paced environment. The successful candidate will play a key role in supporting customers, processing orders, and ensuring the smooth coordination of sales administration activities.
The Role
As a Sales Administrator, you will be responsible for managing customer enquiries, processing sales orders, and providing exceptional customer service. You will work closely with internal departments including logistics, procurement, and warehouse teams to ensure customer expectations are met and orders are delivered efficiently.
Key Responsibilities:
- Process sales orders received via email and telephone.
- Accurately input and manage customer orders using SAP.
- Update existing orders with amendments and changes as required.
- Respond to customer enquiries regarding order status and deliveries.
- Proactively communicate delivery updates and schedule changes to customers.
- Prepare and issue sales quotations.
- Convert quotations into confirmed sales orders.
- Track outstanding orders and purchase orders.
- Process product returns and service-related requests.
- Manage and respond to enquiries within the sales inbox.
- Build and maintain strong customer relationships.
- Resolve customer issues efficiently and professionally.
- Liaise with warehouse, logistics, procurement, and external agents to ensure seamless order fulfilment.
- Ensure all customer transactions are processed accurately and within agreed service levels.
What We're Looking For
Essential Criteria:
- Highly organised with excellent attention to detail.
- Strong communication and relationship-building skills.
- Excellent customer service skills.
- Strong problem-solving ability.
- Ability to manage multiple priorities effectively.
- Positive, proactive, and flexible approach to work.
- Ability to work to deadlines in a fast-paced environment.
- Willingness to learn and develop within the role.
Sales Administrator TLNT1_NI in Belfast employer: VANRATH
Join a dynamic and supportive team in Belfast where your organisational skills and customer focus will be valued. Our company fosters a collaborative work culture that prioritises employee growth, offering training and development opportunities to help you thrive in your role as a Sales Administrator. With a commitment to exceptional service and a fast-paced environment, we ensure that our employees are equipped to succeed and make a meaningful impact.
