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For Companies At a Glance
- Tasks: Lead office operations and manage a high-performing team in a dynamic law firm.
- Company: Join a top global law firm with an excellent reputation in Belfast.
- Benefits: Competitive salary, health insurance, flexible benefits, and lifestyle perks.
- Other info: Hybrid working model with great career growth opportunities.
- Why this job: Make a real impact while enjoying a supportive and innovative work environment.
- Qualifications: Experience in office management and strong leadership skills required.
The predicted salary is between 50000 - 62000 £ per year.
VANRATH are delighted to be assisting a leading Global Law firm in Belfast City Centre with the recruitment of a Senior Office Manager. The role will be performed Monday - Friday, based in Belfast City Centre with hybrid working. This is a permanent position with a salary of £50,000 - £62,000, which is highly competitive and negotiable, along with great benefits and flexibility.
Primary Objectives
- Oversee the full scope of office operations, including reception, meeting spaces, video conferencing, hospitality, events, facilities, supplier oversight, and office relocations.
- Lead Legal Support Services to deliver consistent, high-quality administrative support.
- Develop, manage, and monitor operational budgets and expenditure.
- Ensure smooth day-to-day operations while maintaining high service standards.
- Contribute to regional and global initiatives, acting as a key advisor to senior stakeholders.
Key Relationships
- Digital Legal Delivery Partners (UK, US, and EMEA)
- Practice Management and Belfast senior leadership teams
- UK Senior Office Services Manager, Senior Premises Manager, and Senior Building Operations Manager (London)
- Global Office Operations leadership team
- External contractors, suppliers, and building management providers
Responsibilities
Leadership & Management
- Provide leadership across Office Operations and Legal Support teams, promoting a high-performance environment.
- Oversee recruitment, performance management, development, and employee wellbeing.
- Partner with senior stakeholders to drive operational improvements and strategic initiatives.
- Represent the Belfast office in local, regional, and global projects.
Legal Support
- Recruit, develop, and manage Practice Executives and Assistants.
- Allocate resources efficiently and maintain service quality standards.
- Build and sustain strong relationships with Partners and senior stakeholders.
Office Operations & Events
- Manage client services, meeting facilities, video conferencing, hospitality, and event delivery.
- Oversee supplier contracts, facilities management, space planning, and office moves.
- Lead the planning and execution of office-wide events, ensuring alignment with strategic goals and value delivery.
Premises & Risk Management
- Support lease management and property-related initiatives.
- Oversee security, maintenance, and workplace improvement projects.
- Ensure compliance with health & safety standards, business continuity plans, and internal policies.
Key Performance Indicators
- Recognised as a trusted advisor by senior leadership.
- High-performing, engaged teams delivering excellent service outcomes.
- Effective budget control and resource utilisation.
- Strong communication, collaboration, and problem-solving capabilities.
- Compliance with policies and successful adoption of new ways of working.
Skills & Experience
Essential
- Demonstrated experience as an Office Manager within a fast-paced professional services environment.
- Proven leadership capability with experience managing and developing teams.
- Strong communication and stakeholder management skills.
- Experience overseeing service contracts and operational budgets.
- Solid commercial awareness and operational knowledge.
Desirable
- Experience managing Personal Assistant (PA) teams.
- Project management capability and a proactive, innovative approach.
- Strong analytical thinking, decision-making, and adaptability.
- Interest in technology, including AI and process optimisation.
Benefits
Core Benefits
- Health screening (Bupa)
- Income protection (50% of salary)
- Life assurance (4 salary)
- Private medical insurance (Bupa - individual, couple, family, or partner cover)
Optional Benefits
- Flexible benefits tailored to individual preferences
- Opportunities for tax and National Insurance efficiencies
- Access to retail discounts and lifestyle perks
For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
Professional Services Manager in Belfast employer: VANRATH
Contact Detail:
VANRATH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Manager in Belfast
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to folks for a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re proactive and really keen on the role.
We think you need these skills to ace Professional Services Manager in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership capabilities and any relevant office management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Professional Services Manager role. Share specific examples of how you've led teams and improved operations in the past.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity with a leading global law firm!
How to prepare for a job interview at VANRATH
✨Know the Firm Inside Out
Before your interview, do some digging into the law firm's history, values, and recent achievements. This will not only help you understand their culture but also allow you to tailor your answers to align with their goals and demonstrate your genuine interest.
✨Showcase Your Leadership Skills
As a Professional Services Manager, you'll need to exhibit strong leadership capabilities. Prepare examples from your past experiences where you've successfully managed teams or led projects. Highlight how you fostered a high-performance environment and improved service delivery.
✨Master the Art of Stakeholder Management
Given the role's emphasis on building relationships with senior stakeholders, be ready to discuss your approach to stakeholder management. Share specific instances where you've navigated complex relationships and driven operational improvements, showcasing your communication skills.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think through potential challenges you might face in office operations or legal support services and prepare structured responses that highlight your analytical thinking and decision-making skills.