At a Glance
- Tasks: Support patients and the clinical team while managing appointments and communications.
- Company: Belfast-based company focused on exceptional customer service.
- Benefits: Part-time hours, competitive pay, and potential for permanent position.
- Other info: Dynamic role with opportunities to build relationships and grow your career.
- Why this job: Be the friendly face of healthcare and make a difference in patients' lives.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 14.5 - 14.5 £ per hour.
Vanrath are excited to be recruiting on behalf of a Belfast based company for a Patient Co-Ordinator/ Front of House.
What's in it for you?
- Part time - Tuesday to Friday 8am - 5pm, Saturday 9am to 1pm
- 30min lunch
- Temp to perm
- £14.50ph
About your next employer
The postholder will be at the forefront of customer services dealing with the public at reception desk and by telephone. The duties will also include operating a computerised booking system.
What you'll do
- Replying to patient enquiries via email and phone
- Supporting the clinical team
- Supporting Front of House team and Treatment Coordinators
- Communicating effectively with new and existing patients
- Providing support to patients throughout their patient journey
- Managing diary appointments and treatment plans
- General administrative duties
- Dealing with post and deliveries
- Dealing with Lab work both coming in and out of the clinic
- Building and maintaining strong relationships with local practices and GDP referrers
- Coordinating meetings, clinical events and open evenings
About you
- Superb verbal and written communication skills to share updates with patients and other medical staff
- Computer skills and proficiency in Microsoft Office
- Strong analytical thinking and the ability to handle multiple tasks concurrently
- Excellent customer service skills to provide ongoing support for patients and their families
To apply today contact Leanne Garrett in the strictest confidence.
Patient Co-ordinator / Front of House TLNT1_NI in Belfast employer: VANRATH
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