At a Glance
- Tasks: Monitor and troubleshoot network incidents in a fast-paced 24/7 environment.
- Company: Join a leading tech firm in Belfast with a modern operations command centre.
- Benefits: Earn up to £41,000 with great perks like free parking and training opportunities.
- Other info: Enjoy a dynamic work environment with excellent career progression and support.
- Why this job: Make a real impact on network stability and service excellence while advancing your career.
- Qualifications: 1-2 years in Network Engineering; familiarity with Cisco, Juniper, or AWS is a plus.
The predicted salary is between 45000 - 45000 £ per year.
Our client is seeking a skilled Network Operations Centre Engineer to join a high-performing 24/7 Technology Operations environment based onsite in Belfast. This is an exciting opportunity for a technically strong Network Operations Centre Engineer who enjoys working in fast-paced operational environments, troubleshooting critical incidents, and supporting enterprise-scale network infrastructure across a diverse customer estate.
Working from a brand-new Technology Operations Command Centre, the successful Network Operations Centre Engineer will play a key role in ensuring network stability, service availability, and operational excellence across mission-critical services.
The Role
As a Network Operations Centre Engineer, you will be responsible for proactively monitoring, diagnosing, and resolving network and systems incidents within a 24/7 operational environment. You'll work closely with internal engineering teams, third-party vendors, and operational stakeholders to ensure issues are identified and resolved quickly while maintaining excellent customer communication and service standards. This role offers excellent exposure to enterprise networking technologies and provides strong opportunities for technical development and career progression.
Shift Pattern
This role operates on a 24/7 rota: 4 days on / 4 days off
- 2 weeks Day shifts: 07:00 - 19:00
- 2 weeks Night shifts: 19:00 - 07:00
Key Responsibilities
- Network Monitoring & Incident Management
- Proactively monitor network performance, capacity, and availability using enterprise monitoring platforms
- Diagnose and troubleshoot faults across LAN, WAN, SDWAN, and telecoms environments
- Respond to incidents quickly to minimise service disruption and customer impact
- Log, manage, and progress incidents and service requests through to resolution
- Ensure accurate ticket updates, documentation, and customer communications throughout the incident lifecycle
- Escalate complex issues to senior engineers or external vendors where appropriate
- Operational Support
- Perform routine network health checks and preventative maintenance activities
- Deploy patches, firmware updates, and minor configuration changes where required
- Produce detailed shift handovers, incident summaries, and technical documentation
- Work within SLA-driven environments to achieve high levels of service performance
- Support operational improvements and contribute to service stability initiatives
- Stakeholder Communication
- Communicate professionally with customers, suppliers, and internal teams
- Maintain a calm and methodical approach during high-severity incidents
- Collaborate effectively with wider Technology Operations and Engineering teams
About You
To be successful in this Network Operations Centre Engineer role, you will have:
- Ideally 1-2 years experience within a Network Engineering and IT Service Desk environment
- Experience troubleshooting routing and switching technologies
- Strong understanding of networking fundamentals
- Experience supporting multi-vendor environments such as Cisco, Juniper, Palo Alto, or AWS
- Familiarity with enterprise monitoring and ticketing tools such as SolarWinds, PRTG, ServiceNow, or BMC Remedy
- Excellent problem-solving and analytical skills
- Strong attention to detail and documentation standards
- The ability to remain calm under pressure within a 24/7 operational setting
Qualifications
CCNA or equivalent networking certification great to have but not essential. Eligible to obtain Security Clearance.
What's on Offer
- Salary up to £41,000
- Employee benefits including pension, annual leave etc
- Free parking
- Training/certifications/apprenticeships provided
If you're a motivated Network Operations Centre Engineer looking to develop your career within a modern 24/7 operational environment, we'd love to hear from you.
Network Operations Engineer - Shifts in Belfast employer: VANRATH
Join a dynamic and innovative team as a Network Operations Centre Engineer in Belfast, where you'll thrive in a supportive work culture that prioritises employee growth and development. With competitive salaries, comprehensive benefits, and opportunities for training and certifications, this role offers a unique chance to enhance your technical skills while contributing to mission-critical services in a state-of-the-art Technology Operations Command Centre. Experience the excitement of a 24/7 operational environment that values collaboration and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Engineer - Shifts in Belfast
✨Tip Number 1
Network Operations roles are all about quick thinking and problem-solving. When you get the chance to chat with potential employers, show off your troubleshooting skills by sharing specific examples of how you've tackled network issues in the past.
✨Tip Number 2
Don’t underestimate the power of networking! Connect with professionals in the industry on platforms like LinkedIn. Join relevant groups and participate in discussions to get your name out there and learn about job openings before they’re advertised.
✨Tip Number 3
When you're preparing for interviews, brush up on your technical knowledge and be ready to discuss the latest networking technologies. Employers love candidates who are passionate about staying updated in a fast-paced field like this one.
✨Tip Number 4
Finally, make sure to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Network Operations Engineer - Shifts in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Operations Engineer role. Highlight your experience with network monitoring, troubleshooting, and any relevant technologies like Cisco or Juniper. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your experience in fast-paced environments and your problem-solving skills.
Showcase Your Technical Skills:In your application, be sure to showcase your technical skills clearly. Mention any certifications like CCNA, and detail your experience with enterprise monitoring tools. We love seeing candidates who are technically strong and ready to tackle challenges!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at VANRATH
✨Know Your Networking Fundamentals
Brush up on your networking basics, especially routing and switching technologies. Be prepared to discuss your experience with multi-vendor environments like Cisco or Juniper, as this will show your technical strength and understanding of the role.
✨Familiarise Yourself with Tools
Get to know enterprise monitoring and ticketing tools such as SolarWinds, PRTG, or ServiceNow. Being able to talk about how you've used these tools in past roles will demonstrate your readiness for the operational environment.
✨Prepare for Incident Management Scenarios
Think of examples where you've successfully diagnosed and resolved network incidents. Be ready to explain your approach to troubleshooting and how you maintain communication with customers during high-severity incidents.
✨Showcase Your Problem-Solving Skills
During the interview, highlight your analytical skills and attention to detail. Prepare to discuss specific challenges you've faced in previous roles and how you overcame them, as this will illustrate your ability to remain calm under pressure.
