At a Glance
- Tasks: Monitor and troubleshoot network incidents in a fast-paced 24/7 environment.
- Company: Join a leading tech firm in Belfast with a focus on operational excellence.
- Benefits: Earn up to £41,000 with great perks like free parking and training opportunities.
- Other info: Enjoy a dynamic work environment with excellent career progression.
- Why this job: Make a real impact on network stability while developing your technical skills.
- Qualifications: 1-2 years in Network Engineering; familiarity with Cisco or similar technologies preferred.
The predicted salary is between 45000 - 45000 £ per year.
Our client is seeking a skilled Network Operations Centre Engineer to join a high-performing 24/7 Technology Operations environment based onsite in Belfast. This is an exciting opportunity for a technically strong Network Operations Centre Engineer who enjoys working in fast-paced operational environments, troubleshooting critical incidents, and supporting enterprise-scale network infrastructure across a diverse customer estate.
Working from a brand-new Technology Operations Command Centre, the successful Network Operations Centre Engineer will play a key role in ensuring network stability, service availability, and operational excellence across mission-critical services.
The Role
As a Network Operations Centre Engineer, you will be responsible for proactively monitoring, diagnosing, and resolving network and systems incidents within a 24/7 operational environment. You'll work closely with internal engineering teams, third-party vendors, and operational stakeholders to ensure issues are identified and resolved quickly while maintaining excellent customer communication and service standards. This role offers excellent exposure to enterprise networking technologies and provides strong opportunities for technical development and career progression.
Shift Pattern
This role operates on a 24/7 rota: 4 days on / 4 days off
- 2 weeks Day shifts: 07:00 - 19:00
- 2 weeks Night shifts: 19:00 - 07:00
Key Responsibilities
- Network Monitoring & Incident Management
- Proactively monitor network performance, capacity, and availability using enterprise monitoring platforms
- Diagnose and troubleshoot faults across LAN, WAN, SDWAN, and telecoms environments
- Respond to incidents quickly to minimise service disruption and customer impact
- Log, manage, and progress incidents and service requests through to resolution
- Ensure accurate ticket updates, documentation, and customer communications throughout the incident lifecycle
- Escalate complex issues to senior engineers or external vendors where appropriate
- Operational Support
- Perform routine network health checks and preventative maintenance activities
- Deploy patches, firmware updates, and minor configuration changes where required
- Produce detailed shift handovers, incident summaries, and technical documentation
- Work within SLA-driven environments to achieve high levels of service performance
- Support operational improvements and contribute to service stability initiatives
- Stakeholder Communication
- Communicate professionally with customers, suppliers, and internal teams
- Maintain a calm and methodical approach during high-severity incidents
- Collaborate effectively with wider Technology Operations and Engineering teams
About You
To be successful in this Network Operations Centre Engineer role, you will have:
- Ideally 1-2 years experience within a Network Engineering and IT Service Desk environment
- Experience troubleshooting routing and switching technologies
- Strong understanding of networking fundamentals
- Experience supporting multi-vendor environments such as Cisco, Juniper, Palo Alto, or AWS
- Familiarity with enterprise monitoring and ticketing tools such as SolarWinds, PRTG, ServiceNow, or BMC Remedy
- Excellent problem-solving and analytical skills
- Strong attention to detail and documentation standards
- The ability to remain calm under pressure within a 24/7 operational setting
Qualifications
CCNA or equivalent networking certification great to have but not essential. Eligible to obtain Security Clearance.
What's on Offer
- Salary up to £41,000
- Employee benefits including pension, annual leave etc
- Free parking
- Training/certifications/apprenticeships provided
If you're a motivated Network Operations Centre Engineer looking to develop your career within a modern 24/7 operational environment, we'd love to hear from you.
Network Operations Centre Engineer JBLE1_NI in Belfast employer: VANRATH
Join a dynamic and innovative team as a Network Operations Centre Engineer in Belfast, where you'll thrive in a modern 24/7 Technology Operations environment. With competitive salaries up to £41,000, comprehensive employee benefits, and ample opportunities for training and career progression, this role offers a supportive work culture that values technical excellence and collaboration. Experience the excitement of working in a brand-new command centre while contributing to mission-critical services and enhancing your skills in enterprise networking technologies.
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Centre Engineer JBLE1_NI in Belfast
✨Tip Number 1
Network with industry professionals! Attend tech meetups or online forums where you can connect with others in the field. This not only helps you learn but also opens doors to potential job opportunities.
✨Tip Number 2
Prepare for interviews by practising common technical questions related to network operations. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 3
Showcase your skills through a personal project or portfolio. Whether it’s a blog about networking technologies or a GitHub repository of your work, having something tangible can really impress potential employers.
✨Tip Number 4
Apply directly through our website! It streamlines the process and shows your genuine interest in the role. Plus, we love seeing candidates who take that extra step to connect with us.
We think you need these skills to ace Network Operations Centre Engineer JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in network engineering and IT service desk environments. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting abilities and familiarity with networking technologies.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Network Operations Centre Engineer role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled network issues in the past. We’re looking for candidates who can stay calm under pressure and resolve incidents efficiently, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at VANRATH
✨Know Your Networking Fundamentals
Brush up on your networking basics, especially routing and switching technologies. Be prepared to discuss how you’ve applied these concepts in real-world scenarios, as this will show your technical strength and understanding of the role.
✨Familiarise Yourself with Tools
Get to know the enterprise monitoring and ticketing tools mentioned in the job description, like SolarWinds or ServiceNow. If you can demonstrate familiarity with these tools during the interview, it’ll give you a leg up over other candidates.
✨Prepare for Incident Management Questions
Expect questions about how you handle high-severity incidents. Think of examples where you successfully diagnosed and resolved network issues under pressure, and be ready to explain your thought process and actions taken.
✨Showcase Your Communication Skills
Since the role involves communicating with customers and internal teams, practice articulating your thoughts clearly. Prepare to discuss how you maintain professionalism and calmness during stressful situations, as this is crucial in a 24/7 operational environment.
