At a Glance
- Tasks: Resolve IT support tickets and manage system administration tasks.
- Company: Leading organisation with a dynamic applications team.
- Benefits: Hybrid work model, flexitime, and potential for permanent role.
- Other info: Ideal for IT graduates looking to develop their skills.
- Why this job: Kickstart your IT career with hands-on experience and growth opportunities.
- Qualifications: IT Support experience and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
We are currently recruiting for an IT Administrator to join a leading organisation's applications team on a temporary 6+ month contract (with strong potential for a permanent role). This IT Administrator role is ideally suited to someone with strong problem-solving and troubleshooting ability, a self-starter with a proactive approach to learning. This role would be ideal for someone with a solid foundation of IT Support experience and customer service skills.
Key Responsibilities
- Resolve applications support tickets to the business, including investigation and resolution of system issues
- Manage system administration tasks including user access, security, and ongoing maintenance
- Analyse data to ensure accuracy, identify trends, and highlight risks or opportunities
- Oversee data management processes, ensuring data integrity and governance of key master data
- Maintain and update helpdesk records and process documentation knowledge bases
- Assist in the development of training materials and deliver end-user training where required
Criteria
- Service Desk / IT Support experience
- Application support exposure such as SAP or ERP would be great to have but not essential
- Strong communication and customer service skills (in-house support role but lots of interaction with end users)
- Ideal for an IT Graduate with a year or 2 IT Support experience and some customer service experience.
To Move Forward
If you are interested in this IT Administrator opportunity, apply now or get in touch with VANRATH for a confidential chat. This is a temporary role for 6+ months with the strong potential for a move to a permanent position.
Skills: SAP Knowledge, Data Analysis, System Administration, ERP Experience, Process Understanding, Issue Resolution
Benefits: Work From Home
IT System Administrator (m/f/d) Full-time in Belfast employer: VANRATH
Join a dynamic and innovative team as an IT System Administrator in our East Belfast office, where we prioritise employee well-being with a hybrid work model and flexible hours. Our supportive work culture fosters professional growth through continuous learning opportunities and collaboration, making it an ideal environment for IT graduates looking to advance their careers. With a strong emphasis on problem-solving and customer service, you'll play a vital role in enhancing our applications support while enjoying the benefits of a temporary contract with the potential for permanent placement.
StudySmarter Expert Advice🤫
We think this is how you could land IT System Administrator (m/f/d) Full-time in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an IT Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for IT roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses. Show them you’re the problem-solver they need!
✨Tip Number 3
Don’t forget to showcase your skills! Bring along examples of your past work or projects that highlight your troubleshooting abilities and customer service experience. This will help you stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace IT System Administrator (m/f/d) Full-time in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Administrator role. Highlight your problem-solving abilities and any relevant IT support experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've tackled system issues or provided excellent customer service in the past.
Show Off Your Communication Skills:Since this role involves a lot of interaction with end users, make sure your application showcases your strong communication skills. We want to see how you can effectively convey technical information to non-technical folks!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at VANRATH
✨Know Your Tech
Brush up on your IT support knowledge, especially around system administration and application support. Be ready to discuss any experience you have with SAP or ERP systems, even if it's just a little. Showing that you understand the tools they'll be using can really impress them!
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled tricky issues in the past. Think about specific tickets you've resolved or challenges you've faced in IT support. This will demonstrate your troubleshooting ability and proactive approach, which are key for this role.
✨Communicate Clearly
Since this role involves a lot of interaction with end users, practice explaining technical concepts in simple terms. You might get asked how you would handle a confused user, so think about how you'd make them feel comfortable and supported.
✨Be Ready to Discuss Data Management
Familiarise yourself with data integrity and governance principles. They might ask how you would ensure accuracy in data management processes, so having a solid understanding of these concepts will show you're prepared for the responsibilities of the role.
