At a Glance
- Tasks: Resolve IT support tickets and manage system administration tasks.
- Company: Leading organisation with a dynamic applications team.
- Benefits: Hybrid work model, flexitime, and potential for permanent role.
- Other info: Ideal for IT graduates looking to enhance their skills in a supportive environment.
- Why this job: Kickstart your IT career with hands-on experience and growth opportunities.
- Qualifications: IT support experience and strong communication skills.
The predicted salary is between 25000 - 35000 € per year.
We are currently recruiting for an IT Administrator to join a leading organisation's applications team on a temporary 6+ month contract (with strong potential for a permanent role). This IT Administrator role is ideally suited to someone with strong problem-solving and troubleshooting ability, a self-starter with a proactive approach to learning. This role would be ideal for someone with a solid foundation of IT Support experience and customer service skills.
Key Responsibilities
- Resolve applications support tickets to the business, including investigation and resolution of system issues
- Manage system administration tasks including user access, security, and ongoing maintenance
- Analyse data to ensure accuracy, identify trends, and highlight risks or opportunities
- Oversee data management processes, ensuring data integrity and governance of key master data
- Maintain and update helpdesk records and process documentation knowledge bases
- Assist in the development of training materials and deliver end-user training where required
Criteria
- Service Desk / IT Support experience
- Application support exposure such as SAP or ERP would be great to have but not essential
- Strong communication and customer service skills (in-house support role but lots of interaction with end users)
- Ideal for an IT Graduate with a year or 2 IT Support experience and some customer service experience.
To Move Forward
If you are interested in this IT Administrator opportunity, apply now or get in touch with VANRATH for a confidential chat. This is a temporary role for 6+ months with the strong potential for a move to a permanent position.
Skills: SAP Knowledge, Data Analysis, System Administration, ERP Experience, Process Understanding, Issue Resolution
Benefits: Work From Home
IT Administrator Service Desk (m/w/d) in Belfast employer: VANRATH
Join a dynamic and supportive team as an IT Administrator in our East Belfast office, where we prioritise employee growth and development. Enjoy the flexibility of hybrid working with two days from home each week, alongside a culture that values problem-solving and proactive learning. With strong potential for a permanent role and opportunities to enhance your skills in a collaborative environment, this is an excellent place to build your career in IT.
StudySmarter Expert Advice🤫
We think this is how you could land IT Administrator Service Desk (m/w/d) in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to IT support and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in previous roles. This will demonstrate your proactive approach and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Administrator Service Desk (m/w/d) in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Administrator role. Highlight your problem-solving abilities and any relevant IT support experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've tackled challenges in previous positions, especially in customer service or IT support.
Showcase Your Communication Skills:Since this role involves a lot of interaction with end users, make sure to demonstrate your strong communication skills in your application. We want to see how you can effectively convey technical information to non-technical users.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to receive your application and start the conversation!
How to prepare for a job interview at VANRATH
✨Know Your Tech
Brush up on your IT support knowledge, especially around applications like SAP or ERP. Be ready to discuss any relevant experience you have and how you've tackled troubleshooting in the past.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues or improved processes in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Communicate Clearly
Since this role involves a lot of interaction with end users, practice explaining technical concepts in simple terms. This will show your strong communication skills and customer service focus.
✨Be Proactive
Demonstrate your proactive approach by discussing how you stay updated with IT trends or how you've taken the initiative in past roles. Employers love candidates who are eager to learn and grow!
