At a Glance
- Tasks: Manage customer orders and coordinate international shipments while ensuring compliance.
- Company: Join a well-established organisation in the global trade industry.
- Benefits: Competitive salary of £26,000, Monday to Friday hours, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic office-based role in Belfast.
- Why this job: Make a difference in customer service and logistics while developing your skills.
- Qualifications: 2 years' experience in export or international trade and excellent communication skills.
The predicted salary is between 26000 - 26000 € per year.
26,000 salary
Monday to Friday, 9:00 AM - 5:00 PM
Office-based role in Belfast
About your next employer
You'll be joining a well-established organisation operating within a global, trade-focused industry. The business works with both domestic and international customers, delivering products across multiple markets while maintaining high standards of compliance and customer service.
About you
- Minimum of 2 years' experience within an export or international trade environment
- Strong knowledge of export documentation (e.g. certificates of origin, EUR1s)
- Excellent communication skills with the ability to engage with stakeholders at all levels
- Strong organisational and time management skills
- High attention to detail and ability to work under pressure
- Proficient in Microsoft Office
- Full driving licence (or access to transport)
- Experience within a related industry or additional languages (desirable)
What you'll do
- Manage customer orders from receipt through to delivery
- Prepare and review export and trade documentation ensuring compliance
- Coordinate international shipments, balancing cost and efficiency
- Liaise with customers, logistics providers and internal teams
- Maintain accurate records and registration documentation
- Support continuous improvement across customer service and logistics processes
- Ensure high standards of customer communication and service delivery
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Immediate Start! Customer Service Advisors in Belfast employer: VANRATH
Join a dynamic and well-established organisation in Belfast that prioritises employee growth and development within the global trade sector. With a competitive salary and a supportive work culture, you will enjoy a Monday to Friday schedule that promotes work-life balance while engaging with diverse international clients. The company fosters continuous improvement and offers opportunities for skill enhancement, making it an excellent choice for those seeking a rewarding career in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Immediate Start! Customer Service Advisors in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its operations in international trade. Be ready to discuss your experience with export documentation and how you can contribute to their customer service excellence.
✨Tip Number 3
Show off your skills! Bring examples of how you've managed customer orders and coordinated shipments in previous roles. Highlight your attention to detail and organisational skills – these are key in this line of work!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Immediate Start! Customer Service Advisors in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in export or international trade. We want to see how your skills match the role, so don’t be shy about showcasing your knowledge of export documentation and customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working with us at StudySmarter.
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we’re all about high standards!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at VANRATH
✨Know Your Stuff
Make sure you brush up on your knowledge of export documentation and international trade. Familiarise yourself with terms like certificates of origin and EUR1s, as these are likely to come up in conversation. Showing that you understand the industry will impress your interviewers.
✨Show Off Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will demonstrate your ability to engage with customers and colleagues alike.
✨Organise Your Thoughts
With strong organisational skills being a key requirement, consider preparing a structured outline of your experience and how it relates to the job. Use the STAR method (Situation, Task, Action, Result) to frame your answers, which will help you stay focused and concise during the interview.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and attention to detail. Think of scenarios where you've had to manage customer orders or coordinate shipments under pressure. Prepare to discuss how you handled these situations and what the outcomes were, showcasing your ability to maintain high standards of service.
