At a Glance
- Tasks: Support community services by providing efficient admin support and being the first point of contact for clients.
- Company: Join a compassionate team dedicated to health and wellbeing in Belfast.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on customer care and service improvement.
- Why this job: Make a real difference in people's lives while developing your administrative skills.
- Qualifications: 5 GCSEs including English and Maths, plus 2 years' relevant admin experience.
Duration: 3-6 months initially
Hours: 37 per week
Salary: £26,449 per annum
Location: Belfast
VANRATH are recruiting for a Health and Wellbeing Admin Officer to support the delivery, development and monitoring of funded community partner services. This role sits within the Health & Wellbeing team and acts as a key point of contact for service users, ensuring the delivery of a professional, compassionate and efficient administrative support service.
About you
- Minimum of 5 GCSEs (including English and Maths) and at least 2 years' relevant administrative experience
- Experience dealing professionally with vulnerable individuals in person and by telephone
- Strong customer service and communication skills
- Experience maintaining electronic and paper-based filing systems
- Proficient in Microsoft Word, Excel and Outlook
- Experience updating databases and generating reports
- Ability to draft professional correspondence to a high standard
- Excellent organisational skills and attention to detail
- Understanding of confidentiality and data protection requirements
- Experience working with sensitive information and vulnerable service users (desirable)
What you'll do
- Act as the first point of contact for clients both by telephone and in person
- Respond to enquiries and provide information on available services and support
- Process registrations, applications and supporting documentation
- Draft correspondence to clients and third parties
- Maintain accurate electronic and paper-based records
- Update databases and ensure information is accurate and up to date
- Provide reception cover and welcome visitors to the office
- Record and process client information in line with organisational procedures
- Support managers and the wider team with administrative tasks
- Ensure compliance with confidentiality, GDPR and records management requirements
- Contribute to continuous service improvement and maintain high standards of customer care
For more information, please contact Conor Birch today.
Health & Wellbeing Admin Officer in Belfast employer: VANRATH
Join our dedicated Health & Wellbeing team in Belfast, where we prioritise a supportive and compassionate work environment. As a Health & Wellbeing Admin Officer, you'll benefit from a collaborative culture that values professional growth, offering opportunities to enhance your skills while making a meaningful impact on the lives of vulnerable individuals in the community. With a focus on employee wellbeing and continuous service improvement, we ensure that our staff feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Health & Wellbeing Admin Officer in Belfast
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like VANRATH before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at VANRATH. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show VANRATH you’re ready to step in and make an immediate impact!
We think you need these skills to ace Health & Wellbeing Admin Officer in Belfast
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Health & Wellbeing Admin Officer at VANRATH, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to VANRATH.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at VANRATH. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at VANRATH
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for VANRATH.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
