At a Glance
- Tasks: Manage customer orders and coordinate international shipments while ensuring compliance.
- Company: Join a well-established organisation in the global trade industry.
- Benefits: Earn £26,000 with Monday to Friday hours and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic office-based role in Belfast.
- Why this job: Make a difference in customer service and logistics while developing your skills.
- Qualifications: 2 years' experience in export or international trade and strong communication skills.
The predicted salary is between 26000 - 26000 € per year.
26,000 salary
Monday to Friday, 9:00 AM - 5:00 PM
Office-based role in Belfast
About your next employer
You'll be joining a well-established organisation operating within a global, trade-focused industry. The business works with both domestic and international customers, delivering products across multiple markets while maintaining high standards of compliance and customer service.
About you
- Minimum of 2 years' experience within an export or international trade environment
- Strong knowledge of export documentation (e.g. certificates of origin, EUR1s)
- Excellent communication skills with the ability to engage with stakeholders at all levels
- Strong organisational and time management skills
- High attention to detail and ability to work under pressure
- Proficient in Microsoft Office
- Full driving licence (or access to transport)
- Experience within a related industry or additional languages (desirable)
What you'll do
- Manage customer orders from receipt through to delivery
- Prepare and review export and trade documentation ensuring compliance
- Coordinate international shipments, balancing cost and efficiency
- Liaise with customers, logistics providers and internal teams
- Maintain accurate records and registration documentation
- Support continuous improvement across customer service and logistics processes
- Ensure high standards of customer communication and service delivery
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Customer Service Advisor - Social Care in Belfast employer: VANRATH
As a Customer Service Advisor in Belfast, you'll be part of a well-established organisation that values its employees and fosters a supportive work culture. With a competitive salary and a Monday to Friday schedule, you can enjoy a healthy work-life balance while benefiting from opportunities for professional growth and development within the global trade sector. The company prioritises high standards of compliance and customer service, ensuring that you are equipped with the tools and training necessary to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Social Care in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of your previous work, especially those that highlight your customer service and organisational abilities. Let them see what you can bring to the table.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in the position.
We think you need these skills to ace Customer Service Advisor - Social Care in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in export or international trade. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of export documentation and customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Advisor role. We love seeing enthusiasm and a clear understanding of what we do, so let your personality come through.
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. We appreciate clarity and professionalism, so keep it concise and engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at VANRATH
✨Know Your Stuff
Make sure you brush up on your knowledge of export documentation and international trade. Familiarise yourself with terms like certificates of origin and EUR1s, as these are likely to come up in conversation. Being able to speak confidently about your experience will impress the interviewers.
✨Show Off Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've effectively communicated in past roles, especially under pressure. This will demonstrate your ability to engage with customers and colleagues alike.
✨Organise Your Thoughts
With strong organisational skills being a key requirement, consider preparing a structured outline of your previous experiences. Use the STAR method (Situation, Task, Action, Result) to frame your answers. This will help you stay focused and ensure you cover all the important points during the interview.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in high-pressure situations. Think of specific instances where you had to manage customer orders or coordinate shipments efficiently. Sharing these stories will highlight your attention to detail and ability to maintain high standards of service.
