At a Glance
- Tasks: Manage customer orders and coordinate international shipments while ensuring compliance.
- Company: Join a well-established organisation in the global trade industry.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive work environment.
- Other info: Office-based role in Belfast with opportunities for career growth.
- Why this job: Make a difference in customer service and logistics while developing your skills.
- Qualifications: 2 years' experience in export or international trade and excellent communication skills.
The predicted salary is between 26000 - 26000 € per year.
26,000 salary
Monday to Friday, 9:00 AM - 5:00 PM
Office-based role in Belfast
About your next employer
You'll be joining a well-established organisation operating within a global, trade-focused industry. The business works with both domestic and international customers, delivering products across multiple markets while maintaining high standards of compliance and customer service.
About you
- Minimum of 2 years' experience within an export or international trade environment
- Strong knowledge of export documentation (e.g. certificates of origin, EUR1s)
- Excellent communication skills with the ability to engage with stakeholders at all levels
- Strong organisational and time management skills
- High attention to detail and ability to work under pressure
- Proficient in Microsoft Office
- Full driving licence (or access to transport)
- Experience within a related industry or additional languages (desirable)
What you'll do
- Manage customer orders from receipt through to delivery
- Prepare and review export and trade documentation ensuring compliance
- Coordinate international shipments, balancing cost and efficiency
- Liaise with customers, logistics providers and internal teams
- Maintain accurate records and registration documentation
- Support continuous improvement across customer service and logistics processes
- Ensure high standards of customer communication and service delivery
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Customer Service Advisor - Fixed Term Contract - Immediate Start in Belfast employer: VANRATH
As a Customer Service Advisor at our well-established organisation in Belfast, you'll be part of a dynamic team that values high standards of compliance and customer service. We offer a supportive work culture with opportunities for professional growth, competitive salary, and a Monday to Friday schedule that promotes work-life balance. Join us to make a meaningful impact in the global trade industry while enjoying the benefits of working in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Fixed Term Contract - Immediate Start in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service Advisor role. Sometimes, a friendly nudge can lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent engagement with stakeholders, consider doing mock interviews with friends or family to polish your responses and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Advisor - Fixed Term Contract - Immediate Start in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in export or international trade. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of export documentation and customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Advisor role. Share specific examples of how you've managed customer orders or coordinated shipments in the past.
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we want to see that you can engage effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at VANRATH
✨Know Your Stuff
Make sure you brush up on your knowledge of export documentation and international trade. Familiarise yourself with terms like certificates of origin and EUR1s, as these are likely to come up in conversation. Showing that you understand the ins and outs of the industry will impress your interviewers.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will demonstrate your ability to engage with customers and colleagues alike.
✨Organisational Skills Matter
Be ready to discuss how you manage your time and stay organised, especially when juggling multiple tasks. Think of specific instances where your organisational skills made a difference in your work. This will highlight your ability to handle customer orders and documentation efficiently.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the company and the role. Ask about their approach to customer service or how they ensure compliance in their processes. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
