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For Companies At a Glance
- Tasks: Engage with customers, manage service schedules, and process job cards.
- Company: Established commercial vehicle dealership in Ballyclare.
- Benefits: Negotiable salary, fantastic benefits, and a company pension scheme.
- Why this job: Join a supportive team and enhance customer satisfaction in a dynamic environment.
- Qualifications: Experience in customer service and strong organisational skills.
The predicted salary is between 30000 - 42000 £ per year.
A well-established commercial vehicle dealership in Ballyclare is seeking a Customer Service Advisor. The ideal candidate will have experience ensuring high levels of customer satisfaction and possess excellent organizational and time management skills.
Responsibilities include:
- Customer interaction
- Managing service schedules
- Processing job cards
This permanent role offers a fully negotiable salary along with fantastic benefits and a company pension scheme.
Customer Service Advisor - Auto & Vehicle Servicing in Belfast employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Auto & Vehicle Servicing in Belfast
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll be interacting with customers all day. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service Advisor - Auto & Vehicle Servicing in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how you can ensure high levels of customer satisfaction, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Advisor role. Share your passion for helping customers and how your organisational skills will benefit us.
Showcase Your Time Management Skills: Since managing service schedules is key in this role, be sure to mention any experiences where you’ve successfully juggled multiple tasks. We love seeing how you handle time management under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our dealership!
How to prepare for a job interview at VanRath
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of customer service in the auto and vehicle servicing industry. Brush up on common customer queries and how to handle them effectively. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Organisational Skills
Since the job involves managing service schedules and processing job cards, be ready to discuss your organisational strategies. Prepare examples from your past experiences where you successfully managed multiple tasks or improved efficiency. This will highlight your time management skills.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. When asked questions, take a moment to think before responding, and ensure you address the specific points raised. This will reflect your ability to engage with customers effectively and ensure their needs are met.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
