At a Glance
- Tasks: Ensure smooth operations at the Tenpin Bowling Centre while delivering excellent customer experiences.
- Company: Join a leading public sector organisation dedicated to community sports and leisure.
- Benefits: Earn £13.69 per hour with 22 hours per week in a temporary role.
- Other info: Opportunity to supervise staff and contribute to exciting events and leagues.
- Why this job: Be part of a vibrant team that promotes health, wellbeing, and community engagement.
- Qualifications: Experience in customer service and proficiency with electronic point of sale systems required.
The predicted salary is between 13.69 - 13.69 £ per hour.
Join a leading public sector organisation in Dundonald, renowned for delivering vibrant community sports services and engaging local facilities. As a Bowling Control Clerk (Scale 3), you'll play a vital role in ensuring the smooth operation of the busy Tenpin Bowling Centre, providing excellent customer experiences and operational excellence.
Salary/Benefits: £13.69 per hour, Temporary role with 22 hours per week, Maternity cover
About your next employer: As part of a large public sector body, the organisation proudly manages community sports and leisure facilities. The team is committed to creating welcoming environments that promote health, wellbeing, and community engagement. Operating within a dynamic public service sector, the organisation values dedicated staff who are passionate about delivering quality customer service and facility management.
About you:
- Minimum of one year's experience in a customer-focused environment
- Proven experience dealing with the public
- Skilled in recording and maintaining information accurately
- Experience using electronic point of sale systems
- Desirable: First Aid at Work qualification, leisure industry experience, reception duties including IT systems proficiency
What you'll do:
- Operate the POS terminal in a fast-paced, customer-centric setting
- Manage lane allocations, bookings, and pricing to optimise income and ensure smooth operations
- Handle cash, reconcile takings, and prepare lodgements
- Maintain and clean bowling lanes and surrounding areas for events and leagues
- Coordinate and oversee leagues, tournaments, and special events
- Supervise customer service staff on shift, ensuring excellent service delivery
- Assist with staff training, rotas, and team meetings
- Support health & safety compliance and report potential risks
- Respond confidently to customer needs, including administering First Aid when qualified
- Contribute to the delivery of the centre's programme and undertake additional duties as required
For further information on this job, apply via the link or contact Leanne Garett for a confidential chat today. Follow VANRATH on LinkedIn for expert career advice, the latest jobs, industry news and much more.
Bowling Control Clerk (Scale 3) in Belfast employer: VANRATH
As a Business Development Manager with our esteemed electrical wholesale client, you will thrive in a dynamic work culture that prioritises employee growth and development. With a competitive salary package, including bonuses and a company car, you will enjoy the flexibility of a field-based role while building meaningful relationships with customers in the Enniskillen area. Join a market leader that values innovation and offers exceptional career advancement opportunities in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Bowling Control Clerk (Scale 3) in Belfast
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Bowling Control Clerk (Scale 3) in Belfast
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at VANRATH
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at VANRATH. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.