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For Companies At a Glance
- Tasks: Be the friendly face of our dealership, managing service schedules and booking appointments.
- Company: Join a leading commercial vehicle dealership in Ballyclare with a strong customer focus.
- Benefits: Attractive salary and negotiable benefits to suit your needs.
- Why this job: Make a real difference in customer satisfaction while developing your skills.
- Qualifications: Experience in customer service and a full valid UK driving license required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading commercial vehicle dealership in Ballyclare is seeking a Customer Service Advisor. This permanent role is a fantastic opportunity for individuals with experience in customer service.
You will be the first point of contact for customers, handling a variety of responsibilities such as managing service schedules, booking appointments, and ensuring high levels of customer satisfaction.
The ideal candidate will have strong organizational skills and a full valid UK driving license. Attractive salary and benefits are negotiable.
Automotive Customer Experience Advisor in Belfast employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Customer Experience Advisor in Belfast
✨Tip Number 1
Make sure to research the dealership before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or scheduling conflicts, as these are likely to come up in your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. It shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up after your interview. A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Automotive Customer Experience Advisor in Belfast
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled customer interactions in the past, so share specific examples that showcase your skills and dedication to customer satisfaction.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention your organisational skills and any relevant experience that aligns with the role of a Customer Experience Advisor.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for customer service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at VanRath
✨Know Your Customer Service Basics
Brush up on your customer service principles. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to ensure their satisfaction. This will show that you understand the importance of a positive customer experience.
✨Familiarise Yourself with the Automotive Industry
Do some research on the commercial vehicle sector and the specific dealership you're interviewing with. Knowing their services, values, and any recent news can help you tailor your answers and demonstrate genuine interest in the role.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Discuss how you manage multiple tasks, like scheduling appointments and handling customer inquiries, while maintaining high levels of service. This is crucial for the role!
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about contributing to their success.
