At a Glance
- Tasks: Assist with the day-to-day running of the Arts Service and engage with patrons.
- Company: Join a large public sector body in Belfast dedicated to the arts.
- Benefits: Earn £13.26 per hour for 17.5 hours a week on a temporary basis.
- Other info: Dynamic role with opportunities to learn and grow in the arts sector.
- Why this job: Be a front-line contact in a vibrant arts environment and support exciting events.
- Qualifications: Five GCSEs at Grade A-C or equivalent, plus customer service experience.
The predicted salary is between 13.26 - 13.26 £ per hour.
Vanrath are recruiting on behalf of our client for an Arts Attendant on behalf of a large public sector body in Belfast on a temporary basis. 17.5hrs £13.26ph Lisburn based.
About the role
The post holder acts as a front-line point of contact for the patrons of the Council's Arts Service, based at the Arts Centre and assists with the day-to-day running of the Arts Service, as required. Operationally, the Arts Attendant is directly responsible to the Arts Administration Coordinator but at times may report to the person acting as Duty Officer of the venue where they are working on any issues of building maintenance e.g. heating, lighting, security, hygiene. The post holder may assume additional duties relevant to the post as reasonably determined by the Arts Administration Coordinator to address changing business needs or requirements which shall include participation in the interchange of duties to cover breaks, annual leave and other absences.
What you'll do
- Undertake a range of Front of House duties in accordance with the Council's Customer Care standards, including the operation of the Arts Centre's telephone system; ensuring all calls are correctly dealt with and that all messages received are recorded and delivered.
- Check deliveries, sign and take receipt of goods for the Arts Service, as necessary.
- Undertake a range of duties in relation to the selling of tickets for the Arts Service when required, including cash reconciliation and the conveyance and collection of monies and other valuables to and from secure safes on or off site.
- Assist staff, performers and patrons at Arts Service performances and events, immediately reporting any unusual situation that may indicate danger to patrons at such events or the property of Lisburn City Council; to include the completion of relevant incident forms, as required.
- Assist with the general security of ISLAND Arts Centre and its associated storage premises, including the locking and unlocking of these facilities. This includes checking that all lights have been extinguished, bins have been emptied and that such premises are secure, as necessary before leaving.
- Undertake the setting up of rooms at ISLAND Arts Centre or other location for usage by Arts Service patrons/staff and to offer such patrons/staff relevant assistance at these locations, when required.
- Assist in the collection, set-up and return of exhibitions at ISLAND Arts Centre or any other location, as and when required.
- Assist with the Get-in, Fit-up and Get-out of all relevant events in the Studio Theatre and ISLAND Hall, when required.
- Undertake the preparation and distribution of promotional materials relating to the Arts Service and set up publicity displays and signs for the Arts Service.
- Responsible for the collection of art materials and taking stock inventory as required.
- Ensure that ISLAND Arts Centre and its surrounding areas are kept free from obstruction and debris by carrying out a full range of caretaking duties, including cleaning and maintenance duties, as and when required.
- Ensure all Health and Safety legislation, published relevant guidelines and Council Health & Safety policies and procedures are complied with in relation to the services and activities within the facility.
- Be aware of Normal Operating Procedures, Emergency Action Plans and all Risk Assessments as applicable to the Arts Service.
About you
Essential Criteria:
- Five GCSE passes at Grade A-C, NVQ Level 2 or equivalent, in a related discipline.
- A minimum of one year's employment experience gained within an Events and/or Customer Service Environment. Where applicants do not hold the qualifications as outlined above, they must demonstrate a minimum of three years' experience as outlined above.
- It is essential that applicants hold a full (i.e. not provisional) and current UK driving licence and access to a car or have access to a means of transport which would enable the applicant to carry out the duties of the post.
To apply today contact Leanne Garrett in the strictest confidence.
Arts Attendant in Belfast employer: VANRATH
Join a forward-thinking manufacturer in the Derry area as a Maintenance Technician, where you'll enjoy a stable dayshift role with an early finish every Friday. Our supportive team environment fosters professional growth, offering excellent training and development opportunities, ensuring you can advance your career while contributing to continuous improvement projects in a modern manufacturing facility.
StudySmarter Expert Advice🤫
We think this is how you could land Arts Attendant in Belfast
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We think you need these skills to ace Arts Attendant in Belfast
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at VANRATH
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at VANRATH. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
