At a Glance
- Tasks: Provide first-line support for applications and resolve system issues while collaborating with teams.
- Company: Join a leading organisation with a focus on innovation and teamwork.
- Benefits: Enjoy hybrid work, flexible hours, and opportunities for permanent roles.
- Other info: Dynamic role with potential for career growth and skill development.
- Why this job: Be the go-to person for tech support and make a real difference in business operations.
- Qualifications: Strong understanding of business processes and analytical skills; ERP experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
Application Support Analyst Contract: FTC, 11 months (opportunity for permanent)
Location: Belfast, Holywood Exchange (Hybrid - 3 days onsite / 2 days WFH)
Hours: Monday-Friday, 9:00am-5:00pm (with flexitime options)
VANRATH is partnering with a leading organisation to recruit an Application Support Analyst to join a busy business support function on an 11-month contract. This opportunity would suit someone with a strong understanding of business operations and systems, particularly ERP platforms such as SAP, who enjoys problem-solving, working with data, and supporting colleagues across the wider business. A formal IT background is not essential.
The Role
- Act as a key point of contact for application and system-related queries, providing first-line support to users across the business
- Investigate and resolve system issues, ensuring applications and data are operating effectively
- Manage user access, system administration, and ongoing maintenance activities
- Monitor data quality and accuracy, supporting strong data governance practices
- Support batch jobs, system interfaces, and integrations
- Work closely with internal development teams and third-party providers to deliver system enhancements
- Maintain helpdesk records and contribute to process documentation
- Support end users through system training and adoption initiatives
- Analyse data to identify trends, risks, and opportunities for process improvement
The Person
- A strong understanding of core business processes such as sales, purchasing, logistics, or finance
- Strong analytical skills with excellent attention to detail
- Confidence working with data and system processes
- The ability to learn new systems and adapt quickly
- Strong communication skills and the ability to build relationships with stakeholders at all levels
Desirable:
- Experience using ERP systems such as SAP (or similar) from a business/user perspective
Benefits:
- Work From Home
Applications Support Analyst - Service Desk - IT in Belfast employer: VANRATH
Join a dynamic team as an Application Support Analyst in Belfast, where you'll enjoy a hybrid work model that promotes flexibility and work-life balance. Our supportive work culture fosters collaboration and continuous learning, providing ample opportunities for professional growth and development. With a focus on employee well-being and a commitment to innovation, we offer a rewarding environment for those looking to make a meaningful impact in the world of business operations and IT support.
StudySmarter Expert Advice🤫
We think this is how you could land Applications Support Analyst - Service Desk - IT in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Application Support Analyst role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your problem-solving skills. Think of real-life scenarios where you've tackled issues, especially with systems or data. We want you to shine when they ask about your experience!
✨Tip Number 3
Don’t forget to showcase your analytical skills! Be ready to discuss how you've used data to identify trends or improve processes in past roles. This is key for the Application Support Analyst position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Applications Support Analyst - Service Desk - IT in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Application Support Analyst role. Highlight any experience with ERP systems like SAP, as well as your problem-solving abilities and attention to detail.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've supported users or resolved system issues in the past, and show your enthusiasm for working with data and business processes.
Show Off Your Communication Skills:Since you'll be interacting with various stakeholders, it's important to demonstrate your strong communication skills. Use clear and concise language in your application, and consider mentioning any experience you have in training or supporting end users.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at VANRATH
✨Know Your Systems
Make sure you brush up on your knowledge of ERP systems, especially SAP. Understand how these systems work and be ready to discuss any experience you've had with them, even if it's from a user perspective.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled system issues or improved processes in the past. Think about specific situations where your analytical skills made a difference and be ready to share those stories.
✨Communicate Clearly
Since this role involves supporting users and working with various stakeholders, practice explaining technical concepts in simple terms. Good communication can set you apart, so think about how you can demonstrate this during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations and how they use their systems. This shows your interest in the role and helps you understand how you can contribute to their success.
