At a Glance
- Tasks: Provide first-line support for application queries and resolve system issues.
- Company: Leading organisation with a focus on business support and innovation.
- Benefits: Hybrid work model, flexible hours, and potential for permanent position.
- Other info: Opportunity for career growth and development in a supportive environment.
- Why this job: Join a dynamic team and enhance your problem-solving skills while supporting colleagues.
- Qualifications: Strong understanding of business processes and analytical skills; ERP experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
Contract: FTC, 11 months (opportunity for permanent)
Location: Belfast, Holywood Exchange (Hybrid - 3 days onsite / 2 days WFH)
Hours: Monday-Friday, 9:00am-5:00pm (with flexitime options)
VANRATH is partnering with a leading organisation to recruit an Application Support Analyst to join a busy business support function on an 11-month contract. This opportunity would suit someone with a strong understanding of business operations and systems, particularly ERP platforms such as SAP, who enjoys problem-solving, working with data, and supporting colleagues across the wider business. A formal IT background is not essential.
The Role
- Act as a key point of contact for application and system-related queries, providing first-line support to users across the business
- Investigate and resolve system issues, ensuring applications and data are operating effectively
- Manage user access, system administration, and ongoing maintenance activities
- Monitor data quality and accuracy, supporting strong data governance practices
- Support batch jobs, system interfaces, and integrations
- Work closely with internal development teams and third-party providers to deliver system enhancements
- Maintain helpdesk records and contribute to process documentation
- Support end users through system training and adoption initiatives
- Analyse data to identify trends, risks, and opportunities for process improvement
The Person
- A strong understanding of core business processes such as sales, purchasing, logistics, or finance
- Strong analytical skills with excellent attention to detail
- Confidence working with data and system processes
- The ability to learn new systems and adapt quickly
- Strong communication skills and the ability to build relationships with stakeholders at all levels
Desirable:
- Experience using ERP systems such as SAP (or similar) from a business/user perspective
Benefits:
- Work From Home
Application Support Analyst (IT) in Belfast employer: VANRATH
Join a dynamic team as an Application Support Analyst in Belfast, where you will enjoy a hybrid work model that promotes flexibility and work-life balance. Our supportive work culture fosters collaboration and continuous learning, providing ample opportunities for professional growth and development within a leading organisation. With a focus on employee well-being and a commitment to innovation, this role offers a meaningful chance to contribute to business success while enhancing your skills in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst (IT) in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Application Support Analyst role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for Application Support Analyst roles and practice your answers. Focus on your problem-solving skills and how you've tackled system issues in the past. Confidence is key!
✨Tip Number 3
Show off your skills! If you’ve worked with ERP systems like SAP, be ready to discuss your experience. Use specific examples to demonstrate your analytical skills and how you’ve improved processes in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Application Support Analyst (IT) in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Application Support Analyst role. Highlight any experience with ERP systems like SAP, and don’t forget to showcase your problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your understanding of business operations and how you can support colleagues effectively.
Show Off Your Analytical Skills:Since this role requires strong analytical skills, be sure to include examples of how you've used data to identify trends or improve processes in your previous roles. We love seeing those details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you into the process quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at VANRATH
✨Know Your ERP Systems
Make sure you brush up on your knowledge of ERP systems, especially SAP. Be ready to discuss how you've interacted with these systems in the past, even if it’s from a user perspective. This will show that you understand the tools you'll be working with.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled system issues or improved processes in previous roles. Think about specific challenges you faced and how you resolved them. This will demonstrate your analytical skills and ability to think on your feet.
✨Communicate Clearly
Since the role involves supporting colleagues across the business, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a non-technical user with a system issue, so clarity is key!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
