At a Glance
- Tasks: Provide first-line support for applications and resolve system issues while collaborating with teams.
- Company: Join a leading organisation with a focus on business support and innovation.
- Benefits: Enjoy flexible working hours, remote work options, and potential for permanent position.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Be the go-to person for application support and make a real difference in business operations.
- Qualifications: Strong understanding of business processes and analytical skills; ERP experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
Contract: FTC, 11 months (opportunity for permanent)
Location: Belfast, Holywood Exchange (Hybrid - 3 days onsite / 2 days WFH)
Hours: Monday-Friday, 9:00am-5:00pm (with flexitime options)
VANRATH is partnering with a leading organisation to recruit an Application Support Analyst to join a busy business support function on an 11-month contract. This opportunity would suit someone with a strong understanding of business operations and systems, particularly ERP platforms such as SAP, who enjoys problem-solving, working with data, and supporting colleagues across the wider business. A formal IT background is not essential.
The Role
- Act as a key point of contact for application and system-related queries, providing first-line support to users across the business
- Investigate and resolve system issues, ensuring applications and data are operating effectively
- Manage user access, system administration, and ongoing maintenance activities
- Monitor data quality and accuracy, supporting strong data governance practices
- Support batch jobs, system interfaces, and integrations
- Work closely with internal development teams and third-party providers to deliver system enhancements
- Maintain helpdesk records and contribute to process documentation
- Support end users through system training and adoption initiatives
- Analyse data to identify trends, risks, and opportunities for process improvement
The Person
- A strong understanding of core business processes such as sales, purchasing, logistics, or finance
- Strong analytical skills with excellent attention to detail
- Confidence working with data and system processes
- The ability to learn new systems and adapt quickly
- Strong communication skills and the ability to build relationships with stakeholders at all levels
Desirable:
- Experience using ERP systems such as SAP (or similar) from a business/user perspective
Benefits:
- Work From Home
Application Support Analyst - Home Based in Belfast employer: VANRATH
Join a dynamic and supportive team as an Application Support Analyst in Belfast, where you will enjoy a hybrid working model that promotes work-life balance with three days onsite and two days working from home. Our company fosters a collaborative culture that values employee growth, offering opportunities for professional development and the chance to make a meaningful impact on business operations through your analytical skills and problem-solving abilities.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst - Home Based in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for an Application Support Analyst role, and they might just have some insider info or even a referral for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Application Support Analyst roles and practice your answers. We recommend using the STAR method to structure your responses, so you can showcase your problem-solving skills effectively.
✨Tip Number 3
Show off your skills! If you've got experience with ERP systems like SAP, make sure to highlight that in conversations. Share specific examples of how you've used data analysis to improve processes or resolve issues in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Application Support Analyst - Home Based in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Application Support Analyst role. Highlight any experience with ERP systems like SAP, and don’t forget to showcase your problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your understanding of business operations and how you can support colleagues effectively.
Show Off Your Analytical Skills:Since this role requires strong analytical skills, be sure to include examples of how you've used data to identify trends or improve processes in your previous roles. We love seeing those details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at VANRATH
✨Know Your ERP Systems
Make sure you brush up on your knowledge of ERP systems, especially SAP. Be ready to discuss how you've interacted with these systems in the past, even if it’s from a user perspective. This will show that you understand the role and can hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled system issues or data-related challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical skills and ability to resolve issues effectively.
✨Communicate Clearly
Since this role involves supporting colleagues across the business, practice explaining technical concepts in simple terms. Think about how you would train someone on a system or process. Clear communication is key, so be ready to showcase your interpersonal skills.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your responses to align with what they’re looking for. Plus, it shows genuine interest in the organisation, which can set you apart from other candidates.
