At a Glance
- Tasks: Provide essential admin support and be the first point of contact for clients.
- Company: Join a supportive public sector team in Belfast City Centre.
- Benefits: Competitive salary, 37 hours per week, and a chance to make a difference.
- Other info: Great opportunity for career growth and professional development.
- Why this job: Help vulnerable individuals while developing your admin skills in a compassionate environment.
- Qualifications: 5 GCSEs including English and Maths, plus 2 years' admin experience.
Duration: 3-6 months initially
Hours: 37 per week
Salary: £26,449 per annum
Location: Belfast
VANRATH are recruiting for an Admin Officer to support our long-term Public Sector client. This role sits within the Health & Wellbeing team and acts as a key point of contact for service users, ensuring the delivery of a professional, compassionate and efficient administrative support service.
About you
- Minimum of 5 GCSEs (including English and Maths) and at least 2 years' relevant administrative experience
- Experience dealing professionally with vulnerable individuals in person and by telephone
- Strong customer service and communication skills
- Experience maintaining electronic and paper-based filing systems
- Proficient in Microsoft Word, Excel and Outlook
- Experience updating databases and generating reports
- Ability to draft professional correspondence to a high standard
- Excellent organisational skills and attention to detail
- Understanding of confidentiality and data protection requirements
- Experience working with sensitive information and vulnerable service users (desirable)
What you'll do
- Act as the first point of contact for clients both by telephone and in person
- Respond to enquiries and provide information on available services and support
- Process registrations, applications and supporting documentation
- Draft correspondence to clients and third parties
- Maintain accurate electronic and paper-based records
- Update databases and ensure information is accurate and up to date
- Provide reception cover and welcome visitors to the office
- Record and process client information in line with organisational procedures
- Support managers and the wider team with administrative tasks
- Ensure compliance with confidentiality, GDPR and records management requirements
- Contribute to continuous service improvement and maintain high standards of customer care
For more information, please contact Conor Birch today.
Admin Officer - Belfast City Centre employer: VANRATH
VANRATH is an exceptional employer, offering a supportive and professional work environment in the heart of Belfast City Centre. With a strong focus on employee growth and development, we provide opportunities for meaningful engagement within the Health & Wellbeing team, ensuring that our staff can make a real difference in the lives of vulnerable individuals. Our commitment to high standards of customer care and continuous service improvement fosters a collaborative culture where every team member's contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Officer - Belfast City Centre
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Admin Officer - Belfast City Centre
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at VANRATH
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from VANRATH.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show VANRATH that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
