At a Glance
- Tasks: Assist the Response Maintenance Team with admin duties in a fast-paced environment.
- Company: Leading construction company known for its supportive culture.
- Benefits: Permanent position with a Monday to Friday schedule and immediate start.
- Other info: Great opportunity for career development in a busy office setting.
- Why this job: Join a dynamic team and enhance your customer service skills while making a difference.
- Qualifications: Experience in calls or admin preferred; confident communicator with attention to detail.
The predicted salary is between 22000 - 26000 € per year.
VANRATH are delighted to be assisting a leading Construction company with the recruitment of a Call Handler. This is a Permanent role - based out of the company's Dungannon (Pomeroy) or Bangor office. Monday - Friday 9.00am - 5.00pm.
This is an amazing company.
ResponsibilitiesThe successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork and good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner. Duties will include a variety of general administrative duties within a busy office environment to include:
- Manage email & telephone enquiries both internal & from the public.
- Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manner.
- Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
- Provide support to the wider response maintenance team.
- Calls or Admin experience preferred
- Confident on the phone
- Good attention to detail levels
- Computer Literate
- Great communicator
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
WANTED* Customer Service Advisor permanent position with IMMEDIATE start in Bangor employer: VANRATH
Join a leading Construction company that values teamwork and communication, offering a supportive work culture in Dungannon or Bangor. With a focus on employee growth, this permanent Customer Service Advisor role provides an opportunity to thrive in a fast-paced environment while delivering exceptional customer service. Enjoy a Monday to Friday schedule, ensuring a healthy work-life balance, and be part of a team that is dedicated to your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land WANTED* Customer Service Advisor permanent position with IMMEDIATE start in Bangor
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention something specific about them that excites you.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of customer interaction, try role-playing with a friend. This will help you sound confident and professional when you get that call.
✨Tip Number 3
Be ready to showcase your teamwork skills! Think of examples where you've worked well with others, as this role is all about supporting your team. We want to hear those stories!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and helps keep you on their radar. Remember, we’re here to help you every step of the way!
We think you need these skills to ace WANTED* Customer Service Advisor permanent position with IMMEDIATE start in Bangor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your relevant experience, especially any call handling or admin duties you've done before. We want to see how you fit into our team!
Show Off Your Communication Skills:Since this role is all about communication, let your writing reflect that! Use clear and concise language in your application. We love a good communicator, so don’t be shy about showcasing your skills.
Be Professional Yet Approachable:While we want you to be professional in your application, don’t forget to let your personality shine through! A friendly tone can go a long way in making your application stand out. We’re looking for someone who can connect with our customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at VANRATH
✨Know the Company
Before your interview, take some time to research the construction company you're applying to. Understand their values, recent projects, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Customer Service Advisor, strong communication is key. We recommend practising common interview questions with a friend or family member. Focus on speaking clearly and confidently, as well as listening actively. This will prepare you for the fast-paced environment you'll be working in.
✨Showcase Your Attention to Detail
In this role, attention to detail is crucial. Be ready to provide examples from your past experiences where you've demonstrated this skill. Whether it's managing emails or handling customer inquiries, highlight how your meticulous nature has led to successful outcomes.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
