At a Glance
- Tasks: Lead a team to deliver top-notch customer service in a busy car dealership.
- Company: Join a well-established family-run car dealership in Bangor.
- Benefits: Enjoy a competitive salary, bonus, company car, and 30 days holiday.
- Other info: Great opportunities for career growth and a supportive work environment.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Experience in a similar role within the motor industry and a valid UK driving licence.
The predicted salary is between 30000 - 40000 € per year.
VANRATH have partnered with one of Northern Ireland's most established family-run car dealerships. The organisation is recruiting for a Service Advisor position. This is a permanent role based in Bangor - Conlig with a negotiable salary, bonus, company car, fantastic benefits, and a company pension scheme, along with 30 days holidays.
Responsibilities:
- The role will involve face-to-face and telephone contact with our customers, with the overall aim of providing the very best in customer service.
- The successful candidate will demonstrate the ability to put the customer first, have an enthusiastic approach to their work, be highly organised, and have good time management skills.
- Upselling EVHC, service plans, etc.
Requirements:
- Previous experience within a franchised dealership in a similar position.
- Ability to multi-task while keeping a positive attitude both to your work and our customers.
- Full valid UK driving license.
Benefits:
- Fantastic benefits package.
- Company car.
For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
Service Advisor Team Leader (Permanent) in Bangor employer: VANRATH
Join a well-established family-run car dealership in Bangor, where we prioritise a supportive work culture and employee growth. As a Service Advisor Team Leader, you'll enjoy a competitive salary, bonus opportunities, a company car, and an impressive benefits package including 30 days of holiday and a pension scheme. We are committed to providing our team with the tools and environment needed to excel in customer service and develop their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor Team Leader (Permanent) in Bangor
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company and the role. They might even give you a heads-up on what the interviewers are looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at this fantastic dealership.
We think you need these skills to ace Service Advisor Team Leader (Permanent) in Bangor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can put the customer first!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've excelled in similar positions, and let us know why you're the perfect fit.
Show Off Your Organisational Skills:Since the role requires good time management and organisation, make sure to mention any tools or methods you use to stay organised. We love seeing candidates who can juggle multiple tasks while keeping a positive attitude!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at VANRATH
✨Know Your Customer Service Basics
Make sure you brush up on the fundamentals of customer service. Since this role is all about putting the customer first, be ready to share examples of how you've gone above and beyond for customers in the past.
✨Showcase Your Organisational Skills
Prepare to discuss how you manage your time and tasks effectively. Think of specific instances where your organisational skills made a difference, especially in a busy environment like a car dealership.
✨Demonstrate Your Enthusiasm
Bring your positive energy to the interview! Employers love candidates who are genuinely excited about the role. Share why you're passionate about working in the motor industry and how that enthusiasm translates into great customer service.
✨Prepare for Upselling Scenarios
Since upselling is part of the job, think of ways you can approach this during the interview. Prepare some strategies or examples of how you've successfully upsold products or services in previous roles.
