At a Glance
- Tasks: Provide top-notch customer service and manage service operations at a family-run car dealership.
- Company: Join a well-established, family-owned car dealership in Bangor.
- Benefits: Enjoy a competitive salary, bonus, company car, and 30 days holiday.
- Other info: Dynamic work environment with fantastic benefits and support for your career.
- Why this job: Be part of a team that values customer satisfaction and offers great career growth.
- Qualifications: Experience in a franchised dealership and a full UK driving licence required.
The predicted salary is between 25000 - 35000 € per year.
VANRATH have partnered with one of Northern Ireland's most established family-run car dealerships. The organisation is recruiting a Service Advisor position.
Permanent role. Place of work is Bangor - Conlig. Salary negotiable + bonus + company car + fantastic benefits, company pension scheme, 30 days holidays.
Responsibilities:
- The role will involve face to face and telephone contact with our customers, with the overall aim of providing the very best in customer service.
- The successful candidate will demonstrate the ability to put the customer first, have an enthusiastic approach to their work, be highly organised and have good time management skills.
- Upselling EVHC, Service plans etc.
- Previous experience within a Franchised Dealership in a similar position.
- Ability to multi-task while keeping a positive attitude both to your work and our customers.
- Full valid UK driving license.
Benefits:
- Fantastic benefits package.
- Company car.
Service Advisor &Team Leader in Bangor employer: VANRATH
Join a well-established family-run car dealership in Bangor, where we prioritise a supportive work culture and employee growth. As a Service Advisor & Team Leader, you'll enjoy a competitive salary, bonus opportunities, a company car, and an impressive benefits package including 30 days of holiday and a pension scheme. We believe in putting our customers first while fostering a positive and enthusiastic environment for our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor &Team Leader in Bangor
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company and the role. They might share valuable insights that could give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Advisor &Team Leader in Bangor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Tell us why you’re the perfect fit and how you can contribute to our fantastic customer service.
Showcase Your Organisational Skills:Since the role requires good time management and organisation, give examples in your application of how you've successfully managed multiple tasks in the past. We love seeing how you keep things running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at VANRATH
✨Know Your Customer Service Basics
Make sure you brush up on the fundamentals of customer service. Since this role is all about putting the customer first, be ready to share examples of how you've gone above and beyond for customers in the past.
✨Show Off Your Organisational Skills
Prepare to discuss how you manage your time and tasks effectively. Think of specific instances where your organisational skills made a difference, especially in a busy environment like a car dealership.
✨Demonstrate Your Enthusiasm
Bring your positive energy to the interview! Employers love candidates who are genuinely excited about the role. Share why you're passionate about the automotive industry and how that translates into great customer service.
✨Prepare for Upselling Scenarios
Since upselling is part of the job, think about how you would approach this with customers. Prepare some strategies or examples of how you've successfully upsold products or services in previous roles.
