At a Glance
- Tasks: Provide top-notch customer service and support in a busy dealership environment.
- Company: Join a well-established family-run car dealership in Bangor.
- Benefits: Enjoy a competitive salary, bonus, company car, and 30 days holiday.
- Other info: Perfect for those passionate about the motor industry and customer satisfaction.
- Why this job: Be part of a dynamic team with great opportunities for career progression.
- Qualifications: Experience in a franchised dealership and a valid UK driving licence required.
The predicted salary is between 25000 - 35000 € per year.
VANRATH have partnered with one of Northern Ireland's most established family-run car dealerships. The organisation is recruiting a Service Advisor position. This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers many routes for progression.
Permanent role
Place of work is Bangor - Conlig
Salary: Negotiable Salary + Bonus + Company Car + Fantastic benefits, company pension scheme, 30 days holidays.
Responsibilities:
- The role will involve face to face and telephone contact with our customers, with the overall aim of providing the very best in customer service.
- This is a very busy role requiring teamwork, excellent inter-departmental and good all-round communication skills, as well as behaving in a professional manner.
- The successful candidate will demonstrate the ability to put the customer first, have an enthusiastic approach to their work, be highly organised and have good time management skills.
- Upselling EVHC, Service plans etc. is also incorporated into the role so a good knowledge of these will be required.
The Ideal Candidate:
- Previous experience within a Franchised Dealership in a similar position
- Ability to multi-task while keeping a positive attitude both to your work and our customers
- Full valid UK driving license
For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
Skills: service advisor motor customer advisor franchise motor industry customer support call handler
Benefits: fantastic benefits package company car
Service Advisor - Leading Dealership - (Bangor) JBLE1_NI employer: VANRATH
Join a well-established family-run car dealership in Bangor, where your career as a Service Advisor can flourish. With a strong emphasis on employee growth, this company offers a competitive salary, bonus opportunities, and a generous benefits package including a company car and 30 days of holiday. Experience a supportive work culture that prioritises teamwork and customer satisfaction, making it an ideal environment for those passionate about the motor industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - Leading Dealership - (Bangor) JBLE1_NI
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and the motor industry. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your enthusiasm! When you get the chance to meet potential employers, let your passion for customer service and the motor industry shine through. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Advisor - Leading Dealership - (Bangor) JBLE1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your experience in the motor industry and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've provided excellent customer service in the past, as this is key for us.
Show Off Your Communication Skills:Since the role involves a lot of customer interaction, make sure your written application reflects your communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at VANRATH
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor industry, especially anything related to service plans and EVHC. Being able to discuss these topics confidently will show that you're not just a candidate, but someone who understands the role inside out.
✨Customer Service is Key
Prepare examples from your past experiences where you’ve gone above and beyond for customers. This role is all about providing top-notch service, so demonstrating your commitment to customer satisfaction will definitely impress.
✨Show Off Your Team Spirit
Since teamwork is crucial in this position, think of instances where you've successfully collaborated with others. Highlighting your ability to work well within a team will show that you can contribute positively to the dealership's environment.
✨Stay Organised and Positive
The role requires excellent time management skills, so be ready to discuss how you prioritise tasks and stay organised. A positive attitude goes a long way, so make sure to convey your enthusiasm for the role and the company during the interview.
