At a Glance
- Tasks: Assist the Response Maintenance Team with admin duties in a fast-paced environment.
- Company: Leading construction company known for its supportive culture.
- Benefits: Permanent role, Monday to Friday hours, and opportunities for career growth.
- Other info: Great opportunity for personal development and teamwork in a busy office.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Experience in calls or admin preferred; confident communicator with attention to detail.
The predicted salary is between 24000 - 28000 € per year.
VANRATH are delighted to be assisting a leading Construction company with the recruitment of a Call Handler. This is a Permanent role - based out of the company's Dungannon (Pomeroy) or Bangor office. Monday - Friday 9.00am - 5.00pm.
This is an amazing company.
Responsibilities
The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork and good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner. Duties will include a variety of general administrative duties within a busy office environment to include:
- Manage email & telephone enquiries both internal & from the public.
- Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manner.
- Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
- Provide support to the wider response maintenance team.
The Ideal Person
- Calls or Admin experience preferred
- Confident on the phone
- Good attention to detail levels
- Computer Literate
- Great communicator
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
Immediate Start! Customer Service Advisors in Bangor employer: VANRATH
Join a leading Construction company in Dungannon or Bangor, where you will thrive in a supportive and dynamic work environment. With a strong emphasis on teamwork and professional development, this role offers excellent opportunities for growth while providing meaningful customer service. Enjoy a Monday to Friday schedule that promotes work-life balance, alongside a culture that values communication and efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land Immediate Start! Customer Service Advisors in Bangor
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you understand what they stand for, you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to stay updated on new roles as they come in.
We think you need these skills to ace Immediate Start! Customer Service Advisors in Bangor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your relevant experience, especially any call handling or admin work, and show us how your skills match what we're looking for!
Show Off Your Communication Skills:Since this role is all about communication, let your personality shine through in your written application. Use clear and concise language, and don’t be afraid to show us your friendly side!
Be Detail-Oriented:Attention to detail is key in this role. Double-check your application for any typos or errors before hitting send. A polished application shows us you care about the little things!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at VANRATH
✨Know the Company
Before your interview, take some time to research the construction company you're applying to. Understand their values, recent projects, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Customer Service Advisor, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend or family member to get comfortable speaking on the phone, as this role involves handling calls and inquiries.
✨Showcase Your Attention to Detail
In your interview, be prepared to discuss examples of how you've demonstrated attention to detail in previous roles. Whether it's managing emails or ensuring accurate information is relayed to customers, highlighting these experiences will show that you're the right fit for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in the role. This shows that you're engaged and thinking about how you can contribute to the team.
