At a Glance
- Tasks: Assist the Response Maintenance Team with admin duties in a fast-paced environment.
- Company: Join a leading construction company with a fantastic reputation.
- Benefits: Permanent role, Monday to Friday, with additional benefits.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a real impact by providing excellent customer service and support.
- Qualifications: Experience in calls or admin preferred; confident communicator.
The predicted salary is between 22000 - 26000 € per year.
VANRATH are delighted to be assisting a leading Construction company with the recruitment of a Call Handler. This company has a fantastic reputation. This is a Permanent role - based out of the company's Dungannon (Pomeroy) or Bangor office. Monday - Friday 9.00am - 5.00pm.
The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork and good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner.
Duties will include a variety of general administrative duties within a busy office environment to include:
- Manage email & telephone enquiries both internal & from the public.
- Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manner.
- Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
- Scheduling appointments, meetings, ensuring diaries are kept up to date.
- Maintaining accurate records.
- Provide support to the wider response maintenance team.
The Ideal Person:
- Calls or Admin experience preferred
- Confident on the phone
- Good attention to detail levels
- Computer Literate
- Great communicator
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
Customer Service Agent (Immediate Start) TLNT1_NI in Bangor employer: VANRATH
Join a leading construction company in Dungannon or Bangor, where you will thrive in a supportive and dynamic work environment. With a strong emphasis on teamwork and professional development, this role offers excellent opportunities for growth while providing top-notch customer service. Enjoy a Monday to Friday schedule, competitive benefits, and the chance to be part of a reputable organisation that values its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Agent (Immediate Start) TLNT1_NI in Bangor
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Customer Service Agent (Immediate Start) TLNT1_NI in Bangor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Agent role. Highlight your relevant experience, especially any calls or admin work you've done before. We want to see how you fit into our team!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of a time you provided excellent customer service.
Be Detail-Oriented:Attention to detail is key in this role. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the quickest way to get your application in front of us. Plus, it shows you're proactive and keen on joining our fantastic team!
How to prepare for a job interview at VANRATH
✨Know the Company Inside Out
Before your interview, take some time to research the construction company you're applying to. Understand their values, recent projects, and what sets them apart in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Communication Skills
As a Customer Service Agent, strong communication is key. Prepare examples of how you've effectively handled customer inquiries or resolved issues in the past. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to manage calls and emails professionally.
✨Highlight Your Attention to Detail
In a fast-paced environment, attention to detail is crucial. Be ready to discuss specific instances where your meticulousness made a difference, whether it was maintaining accurate records or scheduling appointments. This will show that you can handle the administrative duties required for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, or the specific challenges the Response Maintenance Team faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
