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For Companies At a Glance
- Tasks: Lead the Aftersales department, ensuring vehicles are prepared and processed efficiently.
- Company: Established used car dealership in Bangor with growth opportunities.
- Benefits: Highly competitive salary, excellent benefits, and potential for career progression.
- Why this job: Take ownership of a critical department and drive operational excellence in a dynamic environment.
- Qualifications: Extensive experience in Aftersales leadership and strong team management skills.
- Other info: Opportunity to oversee wider dealership operations and develop your career.
The predicted salary is between 36000 - 60000 £ per year.
VANRATH have partnered with a well-established and growing used car dealership based in Bangor. The organisation is recruiting an Aftersales Manager / Head of Aftersales position. This is an excellent opportunity for a highly experienced Motor Industry professional to take full ownership of a critical department within a successful vehicle business. For the right individual, this role offers genuine scope to progress into overseeing wider dealership operations. This is a Permanent role, based in Bangor, with full-time working hours. Salary is a highly competitive package and will consider senior candidates along with excellent benefits.
The Role
- We are seeking a hands-on, senior Aftersales leader who can take complete ownership of the back-of-house operation.
- This role is critical to ensuring vehicles are prepared, processed, and made live efficiently, with robust systems, KPIs, and workflows fully embedded.
- The successful candidate will manage multiple internal and external teams and will play a key role in driving operational excellence, accountability, and performance across the Aftersales function.
Responsibilities
- Take full responsibility for the Aftersales / Back-of-House operation, ensuring vehicles are prepared and available for sale within agreed timelines.
- Lead and manage multiple teams including:
- Mechanics
- Administrative staff
- Paintwork and body repair
- Wheels and refurb
- Auto-electrical / auto-sparks (internal and external suppliers)
The Ideal Candidate
- Extensive experience in a senior Aftersales / back-of-house leadership role within the motor industry.
- Strong background in vehicle preparation, stock readiness, and workflow management.
- Proven experience managing multi-disciplinary teams and external suppliers.
- Solid knowledge and hands-on experience of warranty work and processes.
- Demonstrated ability to implement and own systems, KPIs, and operational strategies.
- A proactive, accountable leader who takes full ownership of departmental performance.
- Full valid UK driving licence.
Also Considered
- Individuals who have previously operated as Head of Business, Dealer Principal, or General Manager, with strong operational and Aftersales exposure.
- Candidates seeking a long-term opportunity with the potential to oversee additional departments within the dealership.
Aftersales Manager / Head of Aftersales - Bangor employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager / Head of Aftersales - Bangor
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor industry and let them know you're on the lookout for an Aftersales Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the dealership's operations and their approach to aftersales. Show them you understand their business and how you can drive performance and accountability in the back-of-house operation.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to dealerships in Bangor. Express your interest in the Aftersales Manager position and share how your experience aligns with their needs. It shows initiative!
✨Tip Number 4
Apply through our website for a streamlined process! We make it easy for you to showcase your skills and experience, so don’t miss out on the chance to land that dream role in aftersales management.
We think you need these skills to ace Aftersales Manager / Head of Aftersales - Bangor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales Manager role. Highlight your experience in managing teams and improving operational processes, as these are key for us. Use specific examples that showcase your achievements in the motor industry.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the motor industry and explain why you're the perfect fit for our dealership. Be sure to mention how you can contribute to driving operational excellence and team performance.
Showcase Your Leadership Skills: We want to see your leadership style! In your application, emphasise your experience in coaching and mentoring teams. Talk about how you've created a culture of ownership and high performance in previous roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to see what you bring to the table!
How to prepare for a job interview at VanRath
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor industry, especially around aftersales processes. Be ready to discuss specific KPIs and workflows you've implemented in previous roles. This shows you're not just familiar with the theory but have practical experience too.
✨Show Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated your team or improved performance metrics. This role is all about leadership, so demonstrating your ability to coach and mentor will really set you apart.
✨Be Process-Oriented
Since this position involves overseeing stock preparation and warranty processes, be ready to talk about how you've developed and improved systems in your previous roles. Highlight any specific tools or methodologies you've used to enhance productivity and accountability.
✨Align with Business Objectives
Research the dealership's overall goals and think about how the aftersales department can contribute to these. During the interview, discuss how you would align your team's output with the wider business objectives, showing that you understand the bigger picture.
