At a Glance
- Tasks: Lead a dynamic team to drive sales and create an exceptional customer experience.
- Company: Established furniture retailer with a focus on team success and customer satisfaction.
- Benefits: Uncapped earnings, generous discounts, free parking, and enhanced family leave.
- Other info: Join a fast-paced environment with opportunities for personal and professional growth.
- Why this job: Shape the future of the store while inspiring a high-performing team.
- Qualifications: Experience in retail management or a strong assistant manager ready for the next step.
The predicted salary is between 26100 - 31900 £ per year.
VANRATH is working with a well established furniture retailer on the appointment of a Store Manager for their Ballymena branch. This is a fantastic opportunity for a commercially driven retail leader who thrives in a fast paced environment and loves motivating a team to exceed expectations. As Store Manager you will take full ownership of the store's success.
Permanent, full time 38 hours per week over 5 days Ballymena based.
The Role
- Take full ownership of the day to day operation and commercial success of the branch.
- Lead, coach and inspire the team to consistently achieve and exceed sales targets and KPIs.
- Lead by example through strong personal sales performance and a hands on style.
- Develop a high performing team through regular coaching, one to ones and team briefings.
- Build a strong partnership with your Assistant Manager, creating an effective leadership team.
- Deliver an exceptional customer experience from first enquiry through to aftersales support.
- Present the showroom to the highest standards, creating an environment that inspires customers.
- Analyse sales performance, identify opportunities and put action plans in place to maximise results.
- Create effective commercial rotas that support customer demand and business performance.
- Take ownership of branch administration, compliance and health and safety.
- Champion company values and build a positive, high performance culture.
The Ideal Candidate
- Previous experience as a Store or Branch Manager, or an experienced Assistant Manager ready to step up into a first Store Manager role.
- Proven track record of delivering outstanding sales results and exceeding KPIs.
- Exceptional leadership skills, with the ability to motivate, coach and develop a high performing team.
- A hands on leadership style, leading by example through your own performance.
- Excellent communication, organisational and decision making skills.
- Strong commercial awareness and the confidence to identify opportunities and drive improvement.
- A genuine passion for delivering outstanding customer service.
- Furniture retail experience an advantage but not essential.
Package and Benefits
- Uncapped earning potential.
- Generous staff discount.
- Free on-site parking.
- Additional annual leave opportunity.
- Enhanced family leave.
- Length of service awards.
- Employee referral bonus.
- Death in service, after three months' service.
Sales Manager (Retail) in Ballymena employer: VANRATH
As a Business Development Manager with our esteemed electrical wholesale client, you will thrive in a dynamic work culture that prioritises employee growth and development. With a competitive salary package, including bonuses and a company car, you will enjoy the flexibility of a field-based role while building meaningful relationships with customers in the Enniskillen area. Join a market leader that values innovation and offers exceptional career advancement opportunities in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager (Retail) in Ballymena
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like VANRATH, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like VANRATH!
We think you need these skills to ace Sales Manager (Retail) in Ballymena
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at VANRATH, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at VANRATH and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show VANRATH that you’re ready to jump in and contribute right away!
How to prepare for a job interview at VANRATH
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
