At a Glance
- Tasks: Be the go-to person for parks and leisure enquiries, managing memberships and bookings.
- Company: Join a large public sector organisation making a difference in the community.
- Benefits: Earn £15.31 per hour plus a 10% shift allowance with great career prospects.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Combine your love for customer service and administration in a vibrant role.
- Qualifications: 1 year of customer-facing and administrative experience; Microsoft Office skills required.
The predicted salary is between 30 - 40 € per hour.
VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitment of a Parks and Leisure Administrator to join their team based in Antrim.
What's in it for you?
- £15.31 per hour + 10% shift allowance
- Opportunity to work within a large public sector organisation
- Varied role combining customer service, administration and events support
About your next employer
You'll be joining a large local authority within its Parks and Leisure function, delivering a wide range of services to the public including memberships, facility bookings and community programmes.
About you
- Minimum of 1 year's experience in a customer-facing role
- At least 1 year's administrative experience with strong record-keeping skills
- Competent in Microsoft Office (Word, Excel, Outlook)
- Experience using booking systems or EPOS systems (desirable)
- Strong communication and customer service skills
- Ability to prioritise workload and work to deadlines
- Positive, proactive and team-focused approach
- Full driving licence (or access to suitable transport)
What you'll do
- Act as the first point of contact for parks and leisure enquiries via phone, email and live chat
- Manage leisure memberships including new applications, renewals and cancellations
- Coordinate bookings for facilities, events and programmes
- Maintain and update customer records and booking systems
- Support payment processing, invoicing and membership queries
- Assist with reporting, data collation and FOI requests
- Provide administrative support including meeting coordination and minute taking
- Support outreach, promotions and customer engagement initiatives
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Parks & Leisure Administrator - Antrim JBLE1_NI employer: VANRATH
Joining our large public sector organisation in Antrim as a Parks & Leisure Administrator offers you the chance to be part of a dedicated team that delivers essential services to the community. With a competitive hourly rate, a supportive work culture, and opportunities for professional growth, you'll thrive in an environment that values customer service and teamwork. Enjoy the unique advantage of contributing to local community programmes while developing your skills in a varied and fulfilling role.
StudySmarter Expert Advice🤫
We think this is how you could land Parks & Leisure Administrator - Antrim JBLE1_NI
✨Tip Number 1
Network like a pro! Reach out to people in the Parks and Leisure sector, especially those who work at your target organisation. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of your previous work, like reports or records you've managed, to demonstrate your administrative prowess. This will help you illustrate how you can contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that perfect role.
We think you need these skills to ace Parks & Leisure Administrator - Antrim JBLE1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administrative experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about parks and leisure and how your background makes you a perfect fit for the team. Keep it friendly and professional!
Show Off Your Tech Skills:Since the role requires competence in Microsoft Office and possibly booking systems, mention any specific software you’ve used. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at VANRATH
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Parks & Leisure Administrator role. Familiarise yourself with the key responsibilities like managing leisure memberships and coordinating bookings. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your experience in customer service. Think of specific examples where you've gone above and beyond for a customer or resolved a tricky situation. This will demonstrate your strong communication skills and proactive approach.
✨Get Comfortable with Tech
Brush up on your Microsoft Office skills, especially Excel and Word, as well as any booking systems you’ve used before. If you can, practice using similar software to get familiar with the functionalities. Being tech-savvy will give you an edge and show that you can handle the administrative side of the job.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions about the team, the organisation's goals, or the community programmes they run. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
