At a Glance
- Tasks: Be the go-to person for parks and leisure enquiries, managing memberships and bookings.
- Company: Join a large public sector organisation making a difference in your community.
- Benefits: Earn £15.31 per hour plus a 10% shift allowance with flexible part-time hours.
- Other info: Enjoy a dynamic role with opportunities for personal growth and development.
- Why this job: Gain valuable experience in customer service and administration while supporting community events.
- Qualifications: 1 year of customer-facing and administrative experience; strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitment of a Parks and Leisure Administrator to join their team based in Antrim.
What's in it for you?
- £15.31 per hour + 10% shift allowance
- 18 hours per week
- Opportunity to work within a large public sector organisation
- Varied role combining customer service, administration and events support
About your next employer
You'll be joining a large local authority within its Parks and Leisure function, delivering a wide range of services to the public including memberships, facility bookings and community programmes.
About you
- Minimum of 1 year's experience in a customer-facing role
- At least 1 year's administrative experience with strong record-keeping skills
- Competent in Microsoft Office (Word, Excel, Outlook)
- Experience using booking systems or EPOS systems (desirable)
- Strong communication and customer service skills
- Ability to prioritise workload and work to deadlines
- Positive, proactive and team-focused approach
- Full driving licence (or access to suitable transport)
What you'll do
- Act as the first point of contact for parks and leisure enquiries via phone, email and live chat
- Manage leisure memberships including new applications, renewals and cancellations
- Coordinate bookings for facilities, events and programmes
- Maintain and update customer records and booking systems
- Support payment processing, invoicing and membership queries
- Assist with reporting, data collation and FOI requests
- Provide administrative support including meeting coordination and minute taking
- Support outreach, promotions and customer engagement initiatives
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Administrator - Part Time JBLE1_NI in Antrim employer: VANRATH
Joining our large public sector organisation in Antrim as a Parks and Leisure Administrator offers you the chance to be part of a dynamic team dedicated to enhancing community engagement through leisure services. With a competitive hourly rate, flexible part-time hours, and a supportive work culture that prioritises employee growth and development, you'll find meaningful opportunities to contribute while enjoying a positive and collaborative environment. Our commitment to staff well-being and professional advancement makes us an excellent employer for those seeking a rewarding career in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator - Part Time JBLE1_NI in Antrim
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and keen to learn more about the role and the organisation. Plus, it gives you a chance to see if they’re the right fit for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Administrator - Part Time JBLE1_NI in Antrim
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Parks and Leisure Administrator. Highlight your customer service experience and any relevant administrative skills, especially with Microsoft Office and booking systems. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with the job description. We love seeing enthusiasm and a proactive attitude, so let that personality come through!
Showcase Relevant Experience:When filling out your application, be sure to showcase your experience in customer-facing roles and any administrative tasks you've handled. We’re keen on seeing how you’ve managed workloads and met deadlines in the past, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at VANRATH
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of an Administrator in the Parks and Leisure sector, especially around customer service and record-keeping. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role involves being the first point of contact for enquiries, be prepared to discuss your customer service experience. Think of specific examples where you’ve successfully handled customer queries or complaints. Highlight your communication skills and how you prioritise customer satisfaction.
✨Demonstrate Your Tech Savvy
The job requires competence in Microsoft Office and possibly booking systems. Brush up on your Excel skills and be ready to discuss any relevant software you’ve used. If you have experience with EPOS systems, make sure to mention it, as it could set you apart from other candidates.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions about the role and the organisation. Ask about their community programmes or how they engage with customers. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
