At a Glance
- Tasks: Be the go-to person for parks and leisure enquiries, managing memberships and bookings.
- Company: Join a major public sector organisation making a difference in the community.
- Benefits: Earn £15.31 per hour plus a 10% shift allowance with great career growth.
- Other info: Supportive team culture with opportunities for outreach and community engagement.
- Why this job: Combine your customer service skills with administration in a dynamic environment.
- Qualifications: 1 year of customer-facing and administrative experience; Microsoft Office skills required.
The predicted salary is between 30000 - 30000 € per year.
VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitment of an Administrator to join their team based in Antrim.
What's in it for you?
- £15.31 per hour + 10% shift allowance
- Opportunity to work within a large public sector organisation
- Varied role combining customer service, administration and events support
About your next employer
You'll be joining a large local authority within its Parks and Leisure function, delivering a wide range of services to the public including memberships, facility bookings and community programmes.
About you
- Minimum of 1 year's experience in a customer-facing role
- At least 1 year's administrative experience with strong record-keeping skills
- Competent in Microsoft Office (Word, Excel, Outlook)
- Experience using booking systems or EPOS systems (desirable)
- Strong communication and customer service skills
- Ability to prioritise workload and work to deadlines
- Positive, proactive and team-focused approach
- Full driving licence (or access to suitable transport)
What you'll do
- Act as the first point of contact for parks and leisure enquiries via phone, email and live chat
- Manage leisure memberships including new applications, renewals and cancellations
- Coordinate bookings for facilities, events and programmes
- Maintain and update customer records and booking systems
- Support payment processing, invoicing and membership queries
- Assist with reporting, data collation and FOI requests
- Provide administrative support including meeting coordination and minute taking
- Support outreach, promotions and customer engagement initiatives
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Administrator - £15.31 p/h JBLE1_NI in Antrim employer: VANRATH
Joining our large public sector organisation in Antrim means becoming part of a dedicated team that values community engagement and employee development. With a competitive hourly rate, a supportive work culture, and opportunities for growth within the Parks and Leisure function, you will play a vital role in enhancing local services while enjoying a positive and proactive environment. Our commitment to staff well-being and professional advancement makes us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator - £15.31 p/h JBLE1_NI in Antrim
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and keen to learn more about the role and the organisation. Plus, it gives you a chance to see if they’re the right fit for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Administrator - £15.31 p/h JBLE1_NI in Antrim
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your customer service and administrative experience, especially any relevant skills like record-keeping and using Microsoft Office. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive approach and how you can contribute to our Parks and Leisure function. Let us know why you’re excited about joining us!
Show Off Your Communication Skills:Since this role involves being the first point of contact, make sure your written communication is clear and professional. We love candidates who can express themselves well, so don’t hold back on showcasing your strong communication skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep track of your application. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at VANRATH
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like managing leisure memberships and coordinating bookings. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share specific examples of how you've excelled in customer service. Think about times when you resolved issues or went above and beyond for a customer – these stories will showcase your skills effectively.
✨Brush Up on Microsoft Office
As the job requires competency in Microsoft Office, especially Word and Excel, it’s a good idea to practice using these tools. Be prepared to discuss how you’ve used them in previous roles, whether for record-keeping or data collation.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the team, the organisation's culture, or the specific challenges they face in the Parks and Leisure function. This shows your genuine interest and helps you assess if it’s the right fit for you.
