At a Glance
- Tasks: Be the go-to person for parks and leisure enquiries, managing memberships and bookings.
- Company: Join a large public sector organisation making a difference in the community.
- Benefits: Earn £15.31 per hour plus a 10% shift allowance with great career growth.
- Other info: Enjoy a supportive team culture and opportunities for personal development.
- Why this job: Combine your customer service skills with administration in a dynamic environment.
- Qualifications: 1 year of customer-facing and administrative experience, plus strong Microsoft Office skills.
The predicted salary is between 30000 - 40000 € per year.
VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitment of an Administrator to join their team based in Antrim.
What's in it for you?
- £15.31 per hour + 10% shift allowance
- Opportunity to work within a large public sector organisation
- Varied role combining customer service, administration and events support
About your next employer
You'll be joining a large local authority within its Parks and Leisure function, delivering a wide range of services to the public including memberships, facility bookings and community programmes.
About you
- Minimum of 1 year's experience in a customer-facing role
- At least 1 year's administrative experience with strong record-keeping skills
- Competent in Microsoft Office (Word, Excel, Outlook)
- Experience using booking systems or EPOS systems (desirable)
- Strong communication and customer service skills
- Ability to prioritise workload and work to deadlines
- Positive, proactive and team-focused approach
- Full driving licence (or access to suitable transport)
What you'll do
- Act as the first point of contact for parks and leisure enquiries via phone, email and live chat
- Manage leisure memberships including new applications, renewals and cancellations
- Coordinate bookings for facilities, events and programmes
- Maintain and update customer records and booking systems
- Support payment processing, invoicing and membership queries
- Assist with reporting, data collation and FOI requests
- Provide administrative support including meeting coordination and minute taking
- Support outreach, promotions and customer engagement initiatives
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Administrator - £15.31 p/h TLNT1_NI employer: VANRATH
Joining our large public sector organisation in Antrim as an Administrator offers you a rewarding opportunity to contribute to community services while enjoying a competitive hourly rate of £15.31 plus a 10% shift allowance. Our supportive work culture fosters employee growth through varied roles that combine customer service and administration, ensuring you develop valuable skills in a dynamic environment dedicated to enhancing public leisure experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator - £15.31 p/h TLNT1_NI
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look professional and appropriate for the role. First impressions matter, and showing up well-dressed can set a positive tone for the rest of the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you're a great fit.
We think you need these skills to ace Administrator - £15.31 p/h TLNT1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your customer service and administrative experience, especially any relevant skills like record-keeping and using Microsoft Office. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience in customer-facing roles and how you can contribute to our Parks and Leisure function. Keep it friendly and professional!
Show Off Your Skills:Don’t forget to showcase your skills in your application! If you've got experience with booking systems or EPOS systems, let us know. We love seeing candidates who are proactive and team-focused, so make sure that comes across!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you in the running for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at VANRATH
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like managing leisure memberships and coordinating bookings. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share specific examples of how you've excelled in customer service. Think about times when you resolved issues or went above and beyond for a customer – these stories will make you stand out!
✨Brush Up on Your Tech Skills
Make sure you're comfortable with Microsoft Office and any booking systems mentioned in the job description. If you have experience with EPOS systems, be prepared to discuss it. You might even want to practice using Excel to show off your skills during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of events you'll be supporting, or how success is measured in this role. This shows your interest and helps you determine if the job is the right fit for you.
