At a Glance
- Tasks: Process and manage data, support customer queries, and maintain accurate records.
- Company: Respected public body in Belfast with a professional work environment.
- Benefits: £13.75 per hour, 37-hour week, and a minimum 3-month assignment.
- Other info: Opportunity to develop your administrative skills in a supportive team.
- Why this job: Join a team that values accuracy and customer service while gaining valuable experience.
- Qualifications: Experience in data management, CRM systems, and strong organisational skills.
The predicted salary is between 13.75 - 13.75 £ per hour.
VANRATH are delighted to be working with a respected public body seeking an experienced Administrative Officer to join their operational team.
What's in it for you?
- £13.75 per hour
- Initial minimum 3-month temporary assignment
- 37-hour working week (Monday-Friday, 9:00am-5:00pm)
About your next employer
You’ll be joining a professional organisation in Belfast, supporting the delivery of key operational services through accurate administration, data management and customer-focused support.
About you
You will ideally have experience in:
- Inputting, validating and authorising data accurately
- Analysing information to identify basic data errors and taking corrective action
- Dealing with customer queries, including challenging or difficult callers
- Using CRM systems to input and maintain customer information
- Utilising CRM systems to identify, investigate and resolve data errors
- Working accurately with large volumes of information
- Strong attention to detail and excellent organisational skills
What you'll do
- Process, input and validate information accurately and efficiently
- Undertake appropriate authorisation of data and records
- Review information to identify basic errors, inconsistencies or discrepancies
- Investigate data issues and undertake corrective action where required
- Maintain accurate and up-to-date records across relevant systems
- Input and update customer information using CRM systems
- Utilise CRM functionality to identify and resolve errors or discrepancies
- Respond to customer enquiries professionally and efficiently
- Deal confidently with challenging, difficult or dissatisfied callers
- Provide clear and accurate information to customers and resolve queries where possible
- Carry out general administrative duties and support the wider team as required
Administrative Officer - Belfast employer: VANRATH
As a Business Development Manager with our esteemed electrical wholesale client, you will thrive in a dynamic work culture that prioritises employee growth and development. With a competitive salary package, including bonuses and a company car, you will enjoy the flexibility of a field-based role while building meaningful relationships with customers in the Enniskillen area. Join a market leader that values innovation and offers exceptional career advancement opportunities in a supportive environment.
