At a Glance
- Tasks: Manage and develop business client relationships while identifying growth opportunities.
- Company: Established tech solutions provider focused on exceptional customer service.
- Benefits: Competitive salary, uncapped commission, private healthcare, and generous leave.
- Other info: Collaborative environment with strong focus on customer relationships and career growth.
- Why this job: Join a forward-thinking team and make a real impact on client success.
- Qualifications: Experience in account management or sales, preferably in telecom or IT.
The predicted salary is between 30000 - 35000 £ per year.
Account Manager - Telecom
Join an established technology solutions provider focused on delivering exceptional customer relationships.
Are you an experienced Account Manager looking to join a forward-thinking business where customer relationships are at the heart of everything you do?
This is an excellent opportunity to manage and develop an established portfolio of business clients, helping them maximise the value of their services while identifying opportunities to grow existing accounts.
You'll become the trusted point of contact for customers, delivering outstanding service, supporting their business objectives, and driving long-term account growth through a consultative approach.
- Salary & Benefits
- Uncapped commission structure
- 20 days annual leave, increasing to 25 days with length of service, plus bank holidays
- Company pension scheme
- Private healthcare
- Opportunity to join a collaborative and supportive team
About Your Next Employer
Our client is an established provider of business technology and communications solutions, supporting organisations with a range of connectivity, telecommunications and mobile services.
They pride themselves on building lasting customer relationships through excellent service, expert advice and tailored solutions.
Due to continued growth, they are seeking an Account Manager to strengthen existing customer relationships while identifying opportunities to expand revenue across their client portfolio.
About You
- Previous experience in an Account Management, Business Development or Sales role
- Experience within the telecommunications or IT sector would be advantageous
- Excellent communication and relationship-building skills
- Customer-focused with a passion for delivering outstanding service
- Commercially aware with the ability to identify cross-selling and upselling opportunities
- Strong negotiation and influencing skills
- Organised with excellent time management and attention to detail
- Comfortable managing customer queries, objections and service issues
- Competent using CRM systems and Microsoft Office applications
- Self-motivated with the ability to work independently and collaboratively within a team
What You'll Do
- Manage and develop an existing portfolio of business customers
- Build long-term relationships by understanding customer needs and business objectives
- Identify opportunities to cross-sell and upsell business technology and communication solutions
- Deliver proactive account management and ensure customer issues are resolved efficiently
- Conduct regular account reviews, contract renewals and service improvement discussions
- Prepare quotations, proposals and commercial agreements
- Work closely with Sales, Customer Support and Technical teams to deliver a seamless customer experience
- Maintain accurate CRM records, customer activity and sales opportunities
- Achieve revenue, customer retention and customer satisfaction targets
- Act as a trusted advisor, recommending solutions that support customers' ongoing business growth
- #J-18808-Ljbffr
Account Manager - Telecom employer: VANRATH
Join a forward-thinking manufacturer in the Derry area as a Maintenance Technician, where you'll enjoy a stable dayshift role with an early finish every Friday. Our supportive team environment fosters professional growth, offering excellent training and development opportunities, ensuring you can advance your career while contributing to continuous improvement projects in a modern manufacturing facility.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Telecom
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like VANRATH and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like VANRATH.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Account Manager - Telecom
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at VANRATH.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at VANRATH.
How to prepare for a job interview at VANRATH
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
