At a Glance
- Tasks: Provide top-notch customer service and manage bookings for arts events.
- Company: Join a large public sector body in the vibrant arts scene of Lisburn.
- Benefits: Earn £13.69 per hour with flexible part-time hours and valuable experience.
- Other info: Dynamic role with opportunities to engage in various arts activities.
- Why this job: Be at the heart of the arts community and help promote exciting events.
- Qualifications: GCSEs and customer service experience required; passion for the arts is a plus.
The predicted salary is between 13.69 - 13.69 £ per hour.
Vanrath are recruiting for a Arts Part time Receptionist on behalf of a large public sector body in Lisburn on a temporary basis.
What's in it for you?
- 17.5 hours
- Temporary
About you:
- Deal with the public, in person and by telephone in accordance with the council's Customer Care Standards, dealing with first-hand client enquiries, problems, difficulties or complaints and record as appropriate to ensure a high level of customer service provision.
- Operate a range of computerised booking/cash and room hire systems and undertake the uploading and maintenance of all Arts Service season programme information to the computerised Box Office system and update and maintain the live events sections of the council's websites for all Arts Service events and activities.
- Provide administrative support for the Arts Service including the maintenance of customer databases; coalition and evaluation of customer satisfaction surveys and additional features of the computerised Box Office system, such as market research and marketing activities for the promotion of the Arts Service, including telesales and audience development initiatives.
- Promote all Arts Service events and activities and other council services and special events and assist at events, as required.
- Assist with the security of exhibitions and other assets of the council by being vigilant and reporting occurrences to the Arts Administration Coordinator, Arts Administration Assistant or daily Duty Officer, undertaking the handling and selling of related goods and services.
- Undertake the opening/closing of ISLAND Arts Centre in conjunction with the Arts Attendant ensuring the venue is prepared for all programmed activities and events.
- Ensure all Health & Safety legislation, published relevant guidelines and council Health & Safety policies and procedures are complied with in relation to the services and activities within ISLAND Arts Centre.
- Participation in the interchange of duties to cover staff breaks, sickness, leave and staff vacancies, etc.; working shift patterns and unsociable hours when required.
Essential Criteria:
- Five GCSE passes at Grade A-C, NVQ Level 2 in administration or equivalent.
- One year's experience in a customer service environment or receptionist post. Where applicants do not hold the qualifications as outlined, they must demonstrate a minimum of three years' experience as outlined.
Arts Part time Receptionist in Lisburn employer: VanRath Search & Selection
Join a forward-thinking public sector body in Ballymena, where your role as a Workforce Planning Advisor will be integral to shaping workforce strategies that enhance community services. With a commitment to employee well-being, flexible working arrangements, and continuous professional development, this organisation fosters a collaborative and inclusive work culture that empowers you to make a meaningful impact while enjoying generous holiday entitlements.
Contact Details:
VanRath Search & Selection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Arts Part time Receptionist in Lisburn
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like VanRath Search & Selection and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at VanRath Search & Selection and let us see your personality shine through!
We think you need these skills to ace Arts Part time Receptionist in Lisburn
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and VanRath Search & Selection.
Get Familiar with Our Brand:Before applying, take some time to learn about VanRath Search & Selection and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at VanRath Search & Selection
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress VanRath Search & Selection.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which VanRath Search & Selection will surely appreciate.
