At a Glance
- Tasks: Support health services by managing enquiries and maintaining records with compassion and efficiency.
- Company: Join a dedicated team focused on community health and wellbeing in Belfast.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on customer care and service improvement.
- Why this job: Make a real difference in people's lives while developing your administrative skills.
- Qualifications: 5 GCSEs including English and Maths, plus 2 years of relevant admin experience.
The predicted salary is between 26449 - 26449 £ per year.
VANRATH are recruiting for a Health and Wellbeing Admin Officer to support the delivery, development and monitoring of funded community partner services. This role sits within the Health & Wellbeing team and acts as a key point of contact for service users, ensuring the delivery of a professional, compassionate and efficient administrative support service.
About you
- Minimum of 5 GCSEs (including English and Maths) and at least 2 years' relevant administrative experience
- Experience dealing professionally with vulnerable individuals in person and by telephone
- Strong customer service and communication skills
- Experience maintaining electronic and paper-based filing systems
- Proficient in Microsoft Word, Excel and Outlook
- Experience updating databases and generating reports
- Ability to draft professional correspondence to a high standard
- Excellent organisational skills and attention to detail
- Understanding of confidentiality and data protection requirements
- Experience working with sensitive information and vulnerable service users (desirable)
What you'll do
- Act as the first point of contact for clients both by telephone and in person
- Respond to enquiries and provide information on available services and support
- Process registrations, applications and supporting documentation
- Draft correspondence to clients and third parties
- Maintain accurate electronic and paper-based records
- Update databases and ensure information is accurate and up to date
- Provide reception cover and welcome visitors to the office
- Record and process client information in line with organisational procedures
- Support managers and the wider team with administrative tasks
- Ensure compliance with confidentiality, GDPR and records management requirements
- Contribute to continuous service improvement and maintain high standards of customer care
Health & Wellbeing Admin Officer employer: VanRath Search & Selection
Join a forward-thinking public sector body in Ballymena, where your role as a Workforce Planning Advisor will be integral to shaping workforce strategies that enhance community services. With a commitment to employee well-being, flexible working arrangements, and continuous professional development, this organisation fosters a collaborative and inclusive work culture that empowers you to make a meaningful impact while enjoying generous holiday entitlements.
Contact Details:
VanRath Search & Selection Recruitment Team
