Field Service Engineer (KYFSET2206) Dungannon, Northern Ireland
Field Service Engineer
Are you a mechanically and electrically skilled engineer looking for a role that combines hands‑on problem solving, international travel, and exposure to cutting‑edge equipment? Due to continued growth and investment, a global manufacturing business is seeking a Field Service Engineer to join its expanding technical support team. This is a fantastic opportunity to work with industry‑leading equipment while supporting customers and dealer networks across the world.
The Role
As a Field Service Engineer, you'll play a key role in supporting a global dealer network, providing expert technical assistance, troubleshooting complex issues, and helping drive continuous product improvement. This position offers a unique blend of field‑based engineering, technical support, diagnostics, commissioning, and collaboration with engineering and quality teams. International travel will form an important part of the role.
Key Responsibilities
- Provide technical support to dealers and customers across service, warranty and product‑related matters
- Travel internationally to support commissioning, diagnostics, troubleshooting and dealer activities
- Investigate and resolve mechanical, electrical and hydraulic faults
- Deliver practical solutions to minimise equipment downtime and maximise customer satisfaction
- Work closely with engineering and quality teams to identify recurring issues and support product improvements
- Assist with testing, validation and performance assessment of new products and product enhancements
- Maintain accurate service reports, documentation and technical records
- Build strong working relationships with customers, dealers and internal teams
What We're Looking For
Essential
- Previous field service, maintenance or technical support experience
- Strong mechanical and electrical engineering background
- Knowledge of diesel‑hydraulic and electro‑hydraulic systems
- Ability to interpret technical drawings, schematics and service documentation
- Proficiency in Microsoft Office applications
- Full UK driving licence
- Valid passport and willingness to travel internationally
Key Skills
- Excellent fault‑finding and diagnostic ability
- Ability to work independently and manage priorities
- Strong problem‑solving and analytical skills
- Collaborative approach with a commitment to delivering results
What's On Offer?
- Competitive salary and comprehensive benefits package
- Private healthcare for you and your dependants
- Contributory pension scheme
- Life assurance cover
- Employee Share Purchase Plan
- Free onsite parking
- Retail, leisure and lifestyle discounts
- Access to accredited training and global development programmes
- International travel opportunities
- Long‑term career progression within a global engineering organisation
Contact Details:
VanRath Search & Selection Recruitment Team
