Insurance Business Analyst / Insurance SME

Location: London / Hybrid

Employment Type: Full-Time, Permanent

Working Model: Hybrid – primarily remote with approximately 1 day per week in London/client offices

Sector: Insurance / Financial Services

Role Overview

Vanquish Tech is looking for an experienced Insurance Business Analyst / Insurance SME to join our growing delivery team. This is a key client-facing role requiring strong insurance-domain knowledge combined with proven Business Analysis experience. You will work closely with insurance stakeholders, technical teams, architects and delivery teams to define, challenge and translate business requirements into clear, actionable requirements that can be used to design and deliver technology solutions.

Key Responsibilities

• Lead requirements gathering and analysis across insurance-related technology programmes.
• Work directly with business stakeholders, SMEs and senior stakeholders to understand business needs, processes and priorities.
• Apply strong insurance industry knowledge to understand the context behind requirements and identify gaps.
• Challenge unclear, incomplete, conflicting or technically impractical requirements.
• Facilitate workshops, interviews and requirements sessions with stakeholders from different business areas.
• Bring together requirements from multiple departments and reconcile competing stakeholder views.
• Translate business requirements into clear, structured requirements that technical architects and engineering teams can design against.
• Help ensure that the right questions are being asked before technical solutions are developed.
• Provide insurance-domain context to technical teams to support informed architecture and design decisions.
• Work closely with project managers, architects, engineers, developers and other members of the delivery team.
• Maintain requirements documentation, process flows, user stories, acceptance criteria and supporting artefacts throughout the project lifecycle.
• Build strong relationships with client stakeholders and become a trusted point of contact for business and insurance-related requirements.
• Support delivery through testing, implementation and change where required.

Requirements

Essential Experience & Skills

• Strong professional experience as a Business Analyst within the insurance industry.
• Excellent understanding of insurance business processes, terminology and operating models.
• Proven experience gathering and documenting complex business and technical requirements.
• Ability to confidently challenge stakeholders and identify gaps or inconsistencies in requirements.
• Experience facilitating requirements workshops involving multiple stakeholders and business areas.
• Strong ability to translate business needs into requirements suitable for technical design and implementation.
• Experience working closely with technical architects, engineering and delivery teams.
• Excellent stakeholder management and communication skills.
• Ability to operate effectively between business and technology teams.
• Comfortable working independently and taking ownership of requirements rather than waiting for detailed direction.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience in one or more of the following would be advantageous:
• London Market insurance
• Commercial or specialty insurance
• Underwriting, claims, policy administration or broking processes
• Insurance technology transformation programmes
• Legal or professional services organisations
• Business process transformation
• Agile and hybrid delivery methodologies
• Producing BRDs, user stories, process maps and other structured requirements documentation

The Person We're Looking For

You will be a confident and experienced BA who combines strong insurance knowledge with the ability to work effectively with technical teams. You should be comfortable walking into a discussion where requirements may be fragmented or stakeholders have different views, understanding the underlying business problem, and helping the group reach a clear and structured outcome. This role requires someone who can lead the conversation rather than simply take notes. You will need to be credible with senior client stakeholders while also being able to work closely with architects and engineers to ensure they have the business context needed to make the right technical decisions.

Working Model

This is a full-time hybrid role. The position will be primarily remote, with periodic attendance at our London office and client locations. We anticipate approximately one day per week onsite, although this may vary depending on programme and client requirements. Candidates should therefore be able to travel into Central London when required.

Why Join Vanquish Tech?

This is an opportunity to join a growing technology services business and play an important role in delivering complex technology programmes for clients across insurance, financial services and professional services. The successful candidate will initially have a strong focus on a major insurance engagement, while their wider Business Analysis and industry expertise may also be utilised across other Vanquish Tech clients and programmes.