At a Glance
- Tasks: Provide technical support for financial applications and assist users with troubleshooting.
- Company: Join a dynamic finance systems team in London during an exciting system implementation project.
- Benefits: Competitive salary, professional development opportunities, and a collaborative work environment.
- Other info: Fast-paced environment with opportunities for career growth and skill development.
- Why this job: Make a real impact by enhancing user experience and supporting financial processes.
- Qualifications: Experience with SAP Concur or Oracle Fusion/HFM and strong problem-solving skills required.
The predicted salary is between 45000 - 55000 £ per year.
Have you got admin experience with SAP Concur or Oracle Fusion/HFM? Do you have a Bachelor's Degree in IT or financial discipline? We are seeking a skilled and experienced Financial IT Support Analyst to increase the capacity of the Finance Systems team for the duration of a replacement system implementation project. They will work across incumbent finance applications and have extensive experience in administration, maintenance, development and support provision across multiple systems, including technical support, troubleshooting issues, and assisting end‑users with their financial application needs. The ideal candidate will have a strong understanding of financial processes, excellent problem‑solving skills, and the ability to work effectively in a fast‑paced environment.
Key Role Accountabilities
- Support: Provision of technical support for financial applications, including but not limited to accounting, budgeting, treasury, and reporting systems. Respond to user enquiries and troubleshoot issues in a timely manner. Investigate and resolve application‑related issues by working closely with users, IT teams, and vendors. Track and document issues using ServiceNow and ensure timely resolution.
- User Training: Conduct training sessions and create user guides and documentation to help users effectively utilize financial applications. Provide ongoing support to enhance user proficiency.
- System Monitoring: Monitor the performance and stability of financial applications, ensuring they are operating optimally. Proactively identify and address potential issues before they impact users.
- Data Integrity: Assist in maintaining the integrity and accuracy of financial data within the applications. Support data integrations, reconciliation processes and perform routine data audits.
- Upgrades and Testing: Participate in the planning, testing, and implementation of software upgrades and patches. Collaborate with the IT team to ensure minimal disruption to business operations during these changes. Work closely with the Finance and IT functions, and external vendors to understand business requirements and translate them into technical solutions. Act as a liaison between users and technical teams.
- Reporting: Generate and distribute reports from financial applications as required by business stakeholders. Assist in the development of custom reports to meet specific business needs.
- Compliance: Ensure that financial applications comply with company policies, industry regulations and best practices. Assist with audit requests related to financial systems.
- Projects: Assist with projects relating to financial systems as needed. This may include identifying business requirements, translating those into technology requirements, identifying appropriate candidate solutions, and leading/assisting on RFP and tender processes.
Requirements Qualifications:
- Admin experience with SAP Concur – essential
- Admin experience with either Oracle Fusion or Oracle HFM – essential
- System experience with Oracle Fusion or Oracle HFM – desirable
- System experience with Kyriba or other TMS – desirable
- System experience with Workiva – desirable
- System experience with Workday Financials / Adaptive Planning – desirable
- 3+ year experience in the support of finance applications
- Proven experience in evolving and improving user experience of financial applications
- Strong understanding of processes operated within a commercial organization’s Finance function, full/part qualified ACCA or CIMA (or QBE) preferred
- Excellent Microsoft Excel skills; knowledge of Excel VBA a plus
- Excellent problem‑solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
Financial IT Support Analyst employer: Vanquish Tech
As a leading employer in the heart of London, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and mentorship programmes, ensuring that our team members thrive both personally and professionally. With competitive benefits and a focus on work-life balance, we offer a rewarding environment for those looking to make a meaningful impact in the field of Privileged Access Management.
