Strategy Architect for Customer Outcomes & Change

Strategy Architect for Customer Outcomes & Change

Full-Time 63000 - 77000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Shape operational strategy and drive change across Customer Operations.
  • Company: Join Vanquis, a dynamic player in the financial services sector.
  • Benefits: Gain exposure to payments and risk analytics with competitive perks.
  • Other info: Opportunity for broad exposure and career growth in a fast-paced environment.
  • Why this job: Make a real impact by translating insights into practical improvements.
  • Qualifications: Experience in strategy development and stakeholder engagement required.

The predicted salary is between 63000 - 77000 £ per year.

Vanquis is seeking a Strategy Manager to shape operational strategy and change portfolios across Customer Operations.

You will translate insight into practical improvements, coordinate across channels and engage with senior stakeholders including Ex Co.

This role offers broad exposure to payments, risk analytics and strategic delivery in a dynamic financial services environment.

Reporting to the Senior Operations Strategy Manager, you will drive governance, performance measurement and strategic

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Strategy Architect for Customer Outcomes & Change employer: Vanquis

At Vanquis, we pride ourselves on being an award-winning employer that champions quality and innovation in technology. Our inclusive culture fosters collaboration and continuous improvement, providing employees with flexible hybrid working options, extensive career development opportunities, and a supportive environment where everyone can thrive. Join us in shaping the future of technology while enjoying benefits like enhanced family leave, generous annual leave, and dedicated volunteering days.

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Contact Details:

Vanquis Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Strategy Architect for Customer Outcomes & Change

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Vanquis. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Strategy Architect for Customer Outcomes & Change

Operational Strategy Development
Change Management
Stakeholder Engagement
Performance Measurement
Risk Analytics
Strategic Delivery
Governance

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Vanquis.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Vanquis's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Vanquis

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Vanquis.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Vanquis will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Vanquis employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.