Litigation Lawyer (Qualified) in Petersfield

Contract Type: Permanent | Full Time

Location: Bradford, Chatham, Petersfield or London

Working Pattern: Hybrid (usually a couple of days a week in the office). We welcome part-time and flexible arrangements and will aim to match your current flexibility where possible.

What We Offer

• Holidays: 25 days (rising to 30) + buy/sell up to 5 days + swap up to 4 bank holidays.
• Pension: Up to 10% employer contribution.
• Family Leave: Enhanced maternity and 4 weeks’ paternity from day-one, shared parental leave, paid neonatal care leave and support for adoption and surrogacy.
• Fertility Support: Paid time off for fertility treatment and appointments, available to birth parents and partners, with confidential support and flexible adjustments where needed.
• Workations: Work abroad for up to 20 days a year in approved countries.
• Birthday Leave: Your birthday off—paid.
• Volunteering: 2 paid volunteering days.
• Learning: Access to LinkedIn Learning for all colleagues.
• Financial Wellbeing: Free Snoop Premium subscription.
• Healthcare: Self-pay Denplan & optional Private Medical Insurance.

The Role

As a qualified Litigation Lawyer, you will be responsible for the delivery of high-volume customer litigation, making sure cases are run to a high standard and in line with the Legal Services Act, Consumer Duty, FCA/SRA rules and guidance, the Civil Procedure Rules and internal policies. You will allocate and supervise work across the team, manage key supplier relationships, provide clear reporting against service levels, and act as an escalation point for urgent or sensitive issues, while supporting the Head of Litigation on more complex and strategic matters.

You and your Team

You will be assisted in the conduct of the litigation by a team of six Customer Litigation Specialists and create a supportive, team-based culture where people are coached, developed and empowered to deliver good customer outcomes. Working closely with the Head of Litigation and the Litigation and Complex Disputes Lead, you will also partner with colleagues across Group Legal, Operations, Compliance and Risk, as well as external firms and advocacy providers, to improve ways of working and drive efficiency.

As a Litigation Lawyer, you will:

• Lead with confidence – managing, coaching, and developing a team of six paralegals to deliver high-quality, compliant litigation outcomes.
• Ensure compliance excellence – providing robust legal oversight in line with the Legal Services Act, Consumer Duty, FCA/SRA regulations and guidance, the CPR, and VBG policies.
• Own delivery – allocating and supervising work and monitoring productivity.
• Act as a trusted escalation point – advising on complex customer calls and correspondence with professionalism and empathy.
• Drive continuous improvement – reviewing processes and procedures to reduce risk, improve efficiency, and deliver better customer outcomes.
• Represent the team externally – building and maintaining strong relationships with third-party suppliers and external litigation partners.

What We’re Looking For

You’ll thrive in this role if you bring strong litigation expertise combined with a genuine passion for people leadership and customer outcomes. You’ll stand out if you:

• A qualified lawyer, ideally with at least 3 years’ PQE in financial litigation.
• Enjoy leading and developing teams, with proven experience managing paralegals or similar case-handling professionals.
• Have a solid working knowledge of the CCA, CPR, and FCA regulations (CONC/DISP) and can apply them confidently in a fast-paced environment.
• Are decisive, resilient, and organised, comfortable managing high-volume workloads while maintaining accuracy and fairness.
• Communicate with clarity and impact—able to build rapport with customers, colleagues, regulators, and external providers alike.
• Are motivated by improving ways of working, embedding best practice, and creating a positive, supportive team culture aligned to Vanquis values.

Desirable:

• Experience within the Motor Finance industry would be highly beneficial.

How We Hire

We use AI to help organise applications and surface early matches, but all decisions are made by humans. Please apply authentically — especially during interviews. If you need assistive technology or reasonable adjustments (including the use of AI tools), please let the Talent Acquisition team know in advance and we’ll be happy to support you. Where we have reason to believe AI has been used inappropriately, we reserve the right to withdraw a candidate from the recruitment process.

Pre-Employment Checks: Any offer made will be subject to standard background checks, including credit, fraud and employment references. Due to the regulated nature of our business, additional checks may apply.

Who we are

At Vanquis, our purpose is simple: to deliver caring banking that helps people make the most of life’s opportunities. Founded in 1880, we’re now a FTSE All Share specialist bank supporting over 1.7 million UK customers with responsible, tailored lending. We’re proud to be certified by Great Place to Work, recognised as one of the Financial Times UK’s Best Employers in 2025 and 2026, and awarded Bronze status under the Armed Forces Covenant. Taken together, these achievements reflect our genuine commitment to putting our people first and supporting those who serve.

Guided by our values — caring for people, pulling together, finding better ways and getting the right things done — we’re building a workplace where colleagues feel connected, valued and empowered. Alongside competitive pay, we offer meaningful benefits, salary reviews, a discretionary bonus scheme and continued recognition. We’re invested in your development too. With the right support and hands-on learning, you’ll grow your skills, shape your career and realise your ambitions.

Equal Opportunities

Vanquis Bank is an Equal Opportunity Employer. We value everyone’s unique background, identity and experience, and we’re committed to a workplace where all colleagues can thrive. If you need any adjustments or support during the recruitment process, please contact careers@vanquis.com and we’ll be happy to help.