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- Tasks: Lead strategic initiatives and optimise pricing models for our Credit Card function.
- Company: Join Vanquis, a leading specialist bank with a strong commitment to customer care and employee satisfaction.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a supportive workplace culture.
- Why this job: Shape the future of banking while driving innovation in pricing strategies and performance.
- Qualifications: Proven leadership in financial modelling, strong analytical skills, and experience in consumer credit.
- Other info: This is a full-time, mid-senior level role based in London.
The predicted salary is between 60000 - 84000 £ per year.
Join to apply for the Head of Commercial Performance role at Vanquis
Join to apply for the Head of Commercial Performance role at Vanquis
At Vanquis, we have a simple purpose: to deliver caring banking so our customers can make the most of life’s opportunities. Established in 1880, we’re now a FTSE All Share company and leading specialist bank. We lend responsibly, providing tailored products and services to over 1.69 million UK customers. We see ourselves as the bank that’s got your back.
Vanquis has been named one of the Financial Times UK’s Best Employers 2025, ranking in the top 50 nationwide and seventh in Banking and Financial Services. This recognition is based on independent employee feedback, reflecting our strong workplace culture, career growth opportunities, and commitment to our people.
The Head of Commercial Performance acts as a strategic partner to the Head of Cards, playing a pivotal role in driving operational performance, governance discipline, and strategic delivery across the Credit Card function.
In addition to managing the business rhythms and priorities of the Cards leadership team, the postholder will lead the bank-wide Pricing Modelling Centre of Excellence. This team is responsible for the development, governance and ongoing optimisation of pricing models across all products.
This is a unique opportunity for a commercially-minded operator with strong leadership, credit card expertise and modelling acumen to shape pricing strategy and performance across the Group.
Responsibilities:
Business Management & Performance Delivery:
- Partner with the Head of Cards to deliver the business plan, ensuring aligned priorities, milestone tracking and performance management.
- Lead the design and delivery of the operating cadence for the Credit Card Leadership Team – including meeting planning, decision tracking, and forward agendas.
- Manage key performance MI, helping to drive accountability and insight-led decision-making.
Pricing Modelling Centre of Excellence (CoE) Lifecycle Management:
- Lead the Pricing Modelling CoE team, setting direction, priorities and standards for pricing model development across Cards, Loans, Savings, and any future product lines.
- Own the end-to-end lifecycle of pricing models, ensuring models are commercially robust, transparent, and meet governance and compliance requirements.
- Act as the business lead for pricing modelling strategy – working with Product, Finance, Risk and Data teams to align on assumptions, methodologies, and model outcomes.
- Drive innovation and continuous improvement in pricing capabilities, including adoption of new data sources, technologies, and modelling techniques.
Strategic Programme Support:
- Coordinate and support major strategic programmes such as pricing optimisation, digital transformation, and customer experience enhancements.
- Identify interdependencies, track delivery milestones, and support senior sponsors in resolving risks and issues.
Experience required:
• Proven leadership of cross-functional teams and delivery through others.
• Strong understanding of pricing and financial modelling methodologies.
• Adept at operating at both strategic and detail levels, with high analytical literacy.
• Highly structured, organised and methodical, with excellent planning skills.
• Capable of handling sensitive issues discreetly and operating with resilience in high-pressure environments.
• Strong data fluency, including the ability to interpret model logic, assess data pipelines, and engage confidently with technical colleagues.
• Demonstrated ability to drive financial performance and achieve business targets
• Significant experience in UK consumer credit, ideally in a credit card, loans or pricing-related role.
• Demonstrable experience in business management, strategic programme leadership, or senior support to executive leadership.
• Proven background in pricing, financial modelling or commercial analytics within a regulated financial services environment.
• Experience leading cross-functional teams and working across product, finance, risk and data domains.
• Experience leading a pricing function or Centre of Excellence in a product-led business.
• Experience delivering or overseeing cloud-based modelling or analytics solutions, ideally using Snowflake & Python, or similar modern data platforms.
• Familiarity with model governance, performance monitoring, and regulatory expectations (e.g., model risk management).
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Product Management
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Industries
Financial Services and Banking
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Head of Commercial Performance employer: Vanquis
Contact Detail:
Vanquis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Commercial Performance
✨Tip Number 1
Familiarise yourself with Vanquis and their approach to caring banking. Understanding their values and mission will help you align your responses during interviews, showcasing how your experience can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Vanquis, especially those in similar roles. They can provide valuable insights into the company culture and expectations for the Head of Commercial Performance position.
✨Tip Number 3
Stay updated on the latest trends in pricing strategies and financial modelling within the UK consumer credit market. Being knowledgeable about current practices will demonstrate your expertise and readiness to lead the Pricing Modelling Centre of Excellence.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven financial performance and led cross-functional teams in previous roles. Highlighting these experiences will show your capability to manage the responsibilities outlined in the job description.
We think you need these skills to ace Head of Commercial Performance
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Commercial Performance role. Tailor your application to highlight your relevant experience in business management, pricing strategies, and leadership.
Craft a Compelling CV: Your CV should clearly showcase your achievements in previous roles, particularly those related to financial modelling and cross-functional team leadership. Use quantifiable metrics to demonstrate your impact on business performance.
Write a Strong Cover Letter: In your cover letter, express your passion for the banking sector and how your skills align with Vanquis's mission. Highlight specific experiences that demonstrate your ability to drive operational performance and strategic delivery.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Vanquis
✨Understand the Company Culture
Before your interview, take some time to research Vanquis and its workplace culture. Familiarise yourself with their values and mission, especially their commitment to caring banking. This will help you align your answers with what they value in a candidate.
✨Showcase Your Leadership Experience
As the Head of Commercial Performance, you'll need to demonstrate strong leadership skills. Prepare examples from your past roles where you've successfully led cross-functional teams or driven performance improvements. Be ready to discuss how you can apply these experiences at Vanquis.
✨Highlight Your Analytical Skills
Given the emphasis on pricing and financial modelling, be prepared to discuss your analytical capabilities. Share specific instances where you've used data to drive decision-making or improve business outcomes. This will show that you have the necessary skills for the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and strategic thinking. Think about potential challenges you might face in the role and how you would address them. This will demonstrate your readiness to tackle the responsibilities of the position.
