Vanquis is seeking a Strategy Manager to turn operational insight into better customer and colleague outcomes within the Customer Operations strategy function. You will drive change across Collections, shape initiatives, and track outcomes to sustain improvements.
You will work with senior managers across departments to translate data and insights into practical action, balancing customer impact with operational performance and risk considerations.
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Strategic Change Lead — Customer Outcomes (Hybrid) in Chatham employer: Vanquis
At Vanquis, we pride ourselves on being an award-winning employer that champions quality and innovation in technology. Our inclusive culture fosters collaboration and continuous improvement, providing employees with flexible hybrid working options, extensive career development opportunities, and a supportive environment where everyone can thrive. Join us in shaping the future of technology while enjoying benefits like enhanced family leave, generous annual leave, and dedicated volunteering days.
