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- Tasks: Lead IT service delivery and ensure top-notch customer relations.
- Company: A leading banking institution focused on impact and growth.
- Benefits: Hybrid working, comprehensive benefits, and a focus on staff wellbeing.
- Why this job: Join a dynamic team and drive continuous improvement in IT services.
- Qualifications: Proven IT Service Management experience and strong stakeholder relationship skills.
- Other info: Great opportunity for personal and professional development.
The predicted salary is between 42000 - 84000 £ per year.
A leading banking institution is seeking a Service Delivery Manager to ensure IT services meet business needs and maintain strong customer relations. The role requires proven IT Service Management experience and the ability to build effective relationships with stakeholders.
Responsibilities include:
- Managing service transitions
- Continuity planning
- Driving continuous improvement initiatives
The position offers hybrid working arrangements and a comprehensive benefits package, reflecting the organization’s commitment to staff wellbeing and development.
IT Service Delivery Leader | Hybrid, Impact & Growth in Bradford employer: Vanquis
Contact Detail:
Vanquis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Leader | Hybrid, Impact & Growth in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and IT sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research the company’s values and recent projects. Tailor your responses to show how your experience aligns with their needs, especially in service delivery and stakeholder management.
✨Tip Number 3
Showcase your achievements! When discussing your past roles, highlight specific examples of how you’ve improved IT services or built strong relationships with stakeholders. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that IT Service Delivery Leader role. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace IT Service Delivery Leader | Hybrid, Impact & Growth in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT Service Management experience and showcases how you've built strong relationships with stakeholders. We want to see how your skills align with the role, so don’t be shy about tailoring it to fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery Manager role. Share specific examples of how you've managed service transitions and driven continuous improvement initiatives in the past.
Showcase Your Soft Skills: While technical skills are important, we also value soft skills like communication and relationship-building. Make sure to highlight these in your application, as they’re key to maintaining strong customer relations in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Vanquis
✨Know Your IT Service Management
Make sure you brush up on your IT Service Management principles. Be ready to discuss your previous experiences in managing service transitions and how you've ensured that IT services align with business needs. This will show that you understand the core of the role.
✨Build Rapport with Stakeholders
Since building effective relationships is key, think of examples where you've successfully collaborated with stakeholders. Prepare to share specific instances where your communication skills made a difference in service delivery or customer satisfaction.
✨Continuous Improvement Mindset
Be prepared to talk about how you've driven continuous improvement initiatives in your past roles. Highlight any metrics or outcomes that demonstrate your impact. This shows that you're not just about maintaining the status quo but are proactive in enhancing service quality.
✨Embrace the Hybrid Work Culture
With hybrid working arrangements in play, think about how you can effectively manage teams both in-person and remotely. Share your strategies for maintaining team cohesion and productivity, as this will resonate well with the organisation's commitment to staff wellbeing.
